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Job Information

ManpowerGroup Start ASAP! Loan Operation Rep - 100 % remote | $16.50 in Greenville, South Carolina

Start ASAP! Loan Operation Rep - 100 % remote | $16.50

Pay Rate: $16.50

Start Date: 21/06/2021

Duration: 3 months

Extension possible: Possible

Conversion Possible: Possible

Will they be working a rotational schedule: mon-fri 8-5

Overtime or weekends required: OT as work allows

Description:

  • Performs highly complex or non-routine administrative tasks exercising significant judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations

  • Tasks are performed independently with limited supervision and review; Tasks may include research, processing incoming mail, Customer service and contact, and external agency contact; Provides information and procedural knowledge for less experienced staff

  • Performs research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities

  • Makes entries in general ledger related to paperwork and information processed

  • Approves and reviews general ledger entries and/or invoices for accuracy and completeness

  • Provides input and assistance to management in developing and maintaining budget

  • Identifies, audits, investigates, and rectifies departmental discrepancies

  • Reviews work and provides information and procedural knowledge to less experienced staff

  • Provides the primary leadership of a unit or team within Loan Operations including input to performance management, coaching, and guidance to team members

  • Responds to the most complex inquiries and issues from Customers and internal units; Researches information to provide responses and resolution

  • Contacts Customers to explain items affecting their accounts

  • Follows up with branches and other units to resolve discrepancies and Customer issues

MUST HAVE:

  1. 1+ years related experience: proven knowledge of Loan Operation policies and procedures

  2. Proven computer literacy and proficiency in common PC applications (MS Suite)

  3. Proven attention to detail and the ability to prioritize workload to meet unit objectives

  4. Excellent interpersonal skills, as well as excellent written and verbal skills

  5. Must possess strong analytical and administrative abilities

NICE TO HAVE:

  1. Experience with related agency regulations around loan operations

  2. Strong Excel skills (pivot tables, macros, etc.)

  3. Proven ability to provide guidance to others

  4. Reconciliation Experience

EDUCATION: High school diploma or GED

Let's talk! Send me your resume here: rochelle.mallari@manpower.com + Position Title and I will call you within 24 hours. Thanks!

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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