ManpowerGroup Customer Service Specialist in Guadalupe, Arizona
Customer Service - $18.25 hourly
Our client in (Phoenix, AZ) is looking for hardworking, motivated talent to join their team. (Great Company) Don't wait. Apply today! What's in it for you?
$18.25 hourly pay
Shift Monday-Friday 8:00am-5:00pm
Full time hours
Clean and safe work environment
(1-2 years Customer Service, SAP, MS Office experience)
What will you be doing?
- Receive, investigate and respond to all customer inquiries regarding shipments, products, and complaints. Interact with customers in a positive, friendly manner that ensures high customer retention. Input phone/fax orders and relative data into the computer by performing the following duties: includes the following; other responsibilities may be assigned): Talk with customers by phone concerning orders, returns and shipments and provide product information on claims, processes and warranties. Receive and input orders and ensure they are filled in an accurate and timely manner. Call customers when necessary to advise shipment delay and/or information necessary to process orders. Answer product availability questions; suggesting information about other products and services. Follow through on customer requests as needed. Arrange transfer of inventory from other Service Centers as needed. Initiate tracers with carriers. Make changes to or cancel orders/back orders. Initiate orders for replacement parts and/or for correcting errors (shortages, wrong item shipped, etc.). Initiate file maintenance for corrections to computer's customer file. Perform clerical duties such as filing invoices. Fill out forms, determine changes for service requested. Provide assistance to other service centers as the need arises. Respond to questions about their orders and shipments. Handle all customers in a professional manner. Obtain customer feedback information. Adhere to all company policies and procedures.
What do you bring?
Positive, can-do attitude
High School or GED
Ability to read and interpret documents such as operating and maintenance instructions and procedures manuals. Ability to calculate figures and amounts. Strong verbal, written and interpersonal skills. Ability to organize and prioritize work. Ability to work with minimal supervision. Ability to work overtime as required. Strong work ethic, with focus on attendance and punctuality.
Why should you choose Manpower?
Free training to upgrade your skills, including a free college tuition program
Medical, dental, vision, 401k
Weekly pay with direct deposit
24/7 Manpower customer care support
Dedicated Career Partner to help you achieve your career goals
Voted #1 best places to work by Glassdoor 2021
Are you Interested?
Stop your job search and apply today! Must be able to provided update resume showing Customer Service experience
Share this job with friends and family and earn dollars with every successful hire.
ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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