Fiserv Senior Automation Business Analyst in Hagerstown, Maryland
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Senior Automation Business Analyst
What does a great Senior Automation Business Analyst do?
As the Senior Automation Business Analyst, you will work directly with the Settlement Controls and Solutions team to define best-in-class automation solutions to support the overall improvement of business functions and lead the execution of a short-term plan to migrate existing legacy automation to a new platform. You will apply strong business knowledge and analytics to support the business units by creating sustainable reporting and dashboarding solutions. You will work closely with Settlement Digital and Data Management and Business Units to streamline process through new automations under sustainable automation platform (Power Automate, etc.) using centralized data.
What you will do:
Manage the RPA Team to create, optimize existing RPA and Migrate 400+ Automations a Low Code Enterprise Automation Platform (Power Automate, others)
Define framework to standardize design, development, deployment and maintenance for all automations.
Facilitating “Discovery” and creation of User Stories
Help transform an organization and help automate reporting processes
Provide Executive and Senior Leaders timely and accurate reporting
Create and maintain RPA Power Automate Solutions, UI Path
Create and maintain KPI Metric reports, dashboards, and Performance Analytics (PA) reporting
What you will need to have:
Bachelor’s degree in computer science, management information systems or equivalent experience
6 plus years experience developing and analyzing requirements, creating test cases, and preparing reports, perform quality assurance, create user guide and provide support to the end users
Experience in reporting, analytics and interpret data to drive business decisions
Demonstrated proficiency with ETL and RPA tools (Power Automate, Alteryx, UIPATH)
Intermediate level in Python
Experience with Visual Basic
Working knowledge of Excel and other Microsoft Office tools
Focus on continuous improvement and learning required
Hands on experience with SQL
What would be great to have:
Master’s degree is desirable
Familiarity with Oracle and Hadoop a plus
Experience with Jira and Confluence is a plus
This role is not eligible to be performed in Coral Springs FL, Berkeley Heights NJ or Hagerstown, MD.
This role is not eligible to be performed in Colorado, California, New York or Washington.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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