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Job Description

We are looking for a Project or Program Manager. This is a big project that has a lot of work in Telecom or Voice so that type of background would be ideal. Call Center experience could work too

No Cloud experience is required, but you will get it!!

We are looking for an experienced Program Manager to join our technology-based program supporting a key government customer. This program will deliver engineering services for network infrastructure as well as sophisticated enterprise computing infrastructure including end-point devices, data center hosted servers, multi-Cloud services as well as virtualized applications, and storage systems. Enterprise Computing Engineering services include modern application technology including containerized solutions with orchestrated workflow that function both on customer premise, and via remote Cloud services. Network infrastructure engineering services are comprised of core infrastructure, voice and video engineering, field engineering, application management and development for networks, network analytics, firewalls, network access controls and bandwidth service delivery. This is a fast paced, challenging, and rewarding experience in which you are able to provide solutions on one of the most complex and high profile programs within this community.

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Required Education, Experience, & Skills

We are looking for an experienced IT Program Manager to join our technology-based program supporting a key government customer. This program will deliver voice engineering services for voice infrastructure, as well as, first article and life cycle engineering and standard development for multiple voice systems and the call center automation systems. Data Voice Video services includevoice system architecture, Tier 4 O&M support for all voice systems, Assessment & Authorization (A&A), major system upgrades, dial plan management and routing controls, operating configuration standards, call center development and implementation and management of circuits. Voice engineering services are comprised of core infrastructure, voice and video engineering, field engineering and system management. This is a fast paced, challenging, and rewarding experience in which you are able to provide solutions on one of the most complex and high-profile programs within this community.

We are looking for Program Managers to manage IT projects ranging from simple to complex engineering solutions using PMF and Agile methodologies while collaborating with mission partners. The government customer requires skilled PM professionals to help manage solutions including office renovation/relocation, software/hardware procurement while completing projects on time and within budget.

We are actively seeking a candidate that have a minimum of 11 years' experience. Bachelor's or Master s Degree are preferred in one or more of the disciplines described below where specific skills and responsibilities may include the following:

• Use PMF and Agile methodologies to manage projects leveraging Primavera, JIRA, ESP, ServiceNow and other enterprise tools

• Oversee sprint planning, utilize gathered and analyzed technical information and perform daily Agile scrum

• Maintain individual project schedules and schedule forecasts

• Serve as programmatic liaison to the sponsor; maintains enterprise sponsor contacts to ensure conformity to all contractual obligations

• Must possess strong interpersonal skills with tact as they collaborate with technical resources, engineering, developers, mission partners and senior officers

• Formulate outcome and performance based tasking that leverages program control systems including, but not limited to EVMS and related program control methodologies

• Provide technical and financial reports in order to document progress for the enterprise sponsor

• Maintain individual project schedules and schedule forecasts

• Manage and ensure all project issues are resolved promptly to avoid negative impact to the budget or schedule

• Autonomous approach that provides guidance and leadership to the sponsor and their management stakeholders

• May manage the program staff directly or through assigned task order leads upon task order awards.

• Provide communication that leads to the understanding of deadlines, assignments and objectives across all enterprise stakeholders

• Identify risks and documents program progress including implementation, time lines, issues, risks, quality and successes measures to meet contractual requirements

• Develop, maintain, and implement a Program Management Plan that supports a Work Breakdown Structure (WBS) and guides the performance of functional activities performed on the Program

Preferred Education, Experience, & Skills

• PMP, Agile, ITIL or other related Certifications

• Quality processes including ISO, Six Sigma, CMMi

• Familiarity with service catalog, IT Gateway, ESP, PET, PCAS, AutoCAD, JIRA, and Primavera

• Expertise and knowledge in first article and life cycle engineering

• Strong track record of understanding and interest in current and emerging technologies

• Creating and managing a shared pool of internal and subcontract resources

• Experience working with the government

Pay Information

Full-Time Salary Range: $140690 - $239140

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

ITPM - Voice or Telecom or Call Center

99841BR

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