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Job Information

ManpowerGroup Sales Support Representative in Holland, Ohio

Sales Support Representative

Ferguson is North America's leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry's most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers' complex projects simple, successful, and sustainable.

Ferguson is currently seeking an individual to fill an immediate need for a Sales Support Representative.

Responsibilities

  • Work together with Sales associates to support customer needs by determining the best products and solutions.

  • Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.

  • Coordinate deliveries on behalf of customers.

  • Answer sales calls for general information, addressing and resolving customer concerns or questions.

  • Ability to effectively use customer relationship management (CRM) system and phone system.

Qualifications

  • Prior sales and/or customer service experience is preferred.

  • Exhibit strong skills for sales, including the ability to upsell.

  • Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.

  • Ability to react well in a fast-paced environment & follow through on commitments.

  • Highly motivated and customer service oriented mentality with ability to build relationships is a plus.

  • General digital literacy including Microsoft Office.

  • Ability to quickly learn product knowledge and processes.

Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families-geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and parental), employee assistance programs, associate discounts, community involvement opportunities, and much more!

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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