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Job Information

Hyatt Assistant Operations Manager - Housekeeping in HONOLULU, Hawaii


Hyatt Regency Waikiki Beach Resort and Spa is looking for an Assistant Executive Housekeeper to join our incredible housekeeping team. This role is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning, for our two-tower, 1200 room property in the heart of Waikiki. This role requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development, and scheduling. The Assistant Executive Housekeeper will promote an atmosphere that engages colleagues, ensures guest satisfaction, and upholds Hyatt's values. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively work and interact with guests, other departments, and team members.

Our hotel is a 1230 room property steps from azure blue waters and soft sands of Waikiki Beach, Hyatt Regency Waikiki is directly across from the world famous Duke Kahanamoku Statue, near Diamond Head Crater and centrally located in a dynamic city center (https://www.hyatt.com/en-US/hotel/hawaii/hyatt-regency-waikiki-beach-resort-and-spa/hnlrw/area-attractions) . Enjoy personalized services with the spirit of Aloha, modern amenities, cultural activities, swimming pool overlooking the Pacific Ocean, locally sourced dining specialties and on-site boutiques. Please visit our webpage at Hyatt Regency Waikiki Beach (https://www.hyatt.com/en-US/hotel/hawaii/hyatt-regency-waikiki-beach-resort-and-spa/hnlrw) to understand more about the property.

The salary range for this position is $65,00 - $70,000.


This role will be eligible for the following benefits, after meeting initial eligibility times:

  • Health, dental, vision and life insurances

  • 401(k) with company match

  • Employee Stock Purchase Plan

  • Paid vacation, sick time, 8 holidays, and personal days off

  • Tuition Reimbursement - $1,000 for self-development

  • Free and discounted hotel night stays world wide

And many other great benefits!


  • 2-3 years of progressive hotel Rooms Management experience

  • Proficient in Opera, Kronos and Birchstreet

  • A true desire to satisfy the needs of others in a fast-paced environment.

  • Refined verbal and written communication skills.

  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

  • Hotel/Hospitality degree an asset

  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

  • Must be proficient in Microsoft Word and Excel

  • Must have excellent organizational, interpersonal and administrative skills

  • Previous experience with Collective Bargaining Agreements

Primary Location: US-HI-Honolulu

Organization: Hyatt Regency Waikiki Beach Resort and Spa

Pay Basis: Yearly

Job Level: Full-time

Job: Housekeeping/Laundry

Req ID: HON005877

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.