Job Information
Hyatt PBX - Telephone Operator - ON-CALL in HONOLULU, Hawaii
Description:
Our hotel is a 1230 room property steps from azure blue waters and soft sands of Waikiki Beach, Hyatt Regency Waikiki is directly across from the world famous Duke Kahanamoku Statue, near Diamond Head Crater and centrally located in a dynamic city center (https://www.hyatt.com/en-US/hotel/hawaii/hyatt-regency-waikiki-beach-resort-and-spa/hnlrw/area-attractions) . Enjoy personalized services with the spirit of Aloha, modern amenities, cultural activities, swimming pool overlooking the Pacific Ocean, locally sourced dining specialties and on-site boutiques. Please visit our webpage at Hyatt Regency Waikiki Beach (https://www.hyatt.com/en-US/hotel/hawaii/hyatt-regency-waikiki-beach-resort-and-spa/hnlrw) to understand more about the property.
This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.
The hourly range for this position is $23.61 - $29.51 an hour.
Benefits:
This role will be eligible for the following benefits:
· Medical, dental, vision and pension
· Free and discounted hotel night stays worldwide
· Employee Stock Purchase Plan
· Paid vacation, sick time, and holidays
· Free training courses through HARIETT
· Duty meals
· And many other great benefits!
Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
With more than 130,000 colleagues across more than 70 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be their best, and such authentic connection inspires the way we care for each other and for our guests.
Hyatt Regency Waikiki is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Qualifications:
A true desire to satisfy the needs of others in a fast-paced environment.
Able to work - AM, PM & Overnight shifts
Refined verbal communication skills
Ability to sit for long periods of time
Must be able to work a flexible schedule, including weekends and holidays
Proficient in basic computer skills
Customer service experience preferred
Primary Location: US-HI-Honolulu
Organization: Hyatt Regency Waikiki Beach Resort and Spa
Pay Basis: Hourly
Job Level: On-call/Casual
Job: Guest Services
Req ID: HON005918
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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