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UnitedHealth Group Business Analyst - Horsham, PA in Horsham, Pennsylvania

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

We have an exciting opportunity for a Business Analyst to work within our Insurance Solutions group, Business Transformation Team, which proudly administers the AARP Medicare Supplement Program, a division of Medicare & Retirement. This role may be based in Horsham PA, Minnetonka MN, Wauwatosa WI or any UHC office. It can also be available as a telecommute role.

The Business Analyst plays a key role in supporting Product Owner(s) along with the scrum team, with analysis, gathers, documents, and analyzes business needs and requirements. You will use your skills as a Business Analyst along with strong communication skills helping the scrum team and Product Owner understand and describe the business domain and problem to be solved by facilitating the discussions that explore the following questions:

  • What business processes need to be revised, created, or eliminated?

  • What information do we want to know about and track about various entities?

  • What stakeholders (such as customers, suppliers, vendors) and systems are involved?

  • What policies and rules guide business behavior and decisions?

By building strong relationships across the organization, the Business Analyst interacts with business owners, stakeholders and subject matter experts to understand their problems and needs. The Business Analyst will help Product Owner(s) derive user stories and acceptance criteria from the models created during business domain analysis, ensuring that the solution being delivered is fully explained and complete. This role requires flexibility to adjust to changing priorities and situations.

Primary Responsibilities:

Work with appropriate business partners to:

  • Understand and document the business need / opportunity

  • Document the current state and future state of the business (capability or process in question)

Support Product Owners and scrum team with:

  • Identifying and documenting required features

  • User Story writing and acceptance criteria

  • Perform analysis, create visuals i.e. Business Process Flows (BPMN), Context Diagrams, Mock-ups/Wireframes, Activity Diagrams (UML), Use cases

  • Develop user test scenarios

  • Review and summarize test results

  • Develop Functional Documentation

  • Participate in the triage of business requests through the service request process

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor’s Degree in technology-related fields or relevant work experience

  • 3+ years of work experience relevant to Business Analysis within an Agile Framework

  • Experience gathering requirements and documenting results

  • Possess a solid analytical background, be a problem solver and have excellent diagramming/modeling, and communication skills

  • Experience with workflow and evaluation of business processes (process improvement experience)

  • Ability to problem solve including multiple priorities and research conflicting and / or inaccurate information

  • Ability to perform research and make recommendations based on real data and past experiences

Preferred Qualifications:

  • Analysis within an Agile Framework

  • Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations

  • Solid understanding of testing protocols and methodologies

  • Solid analysis of results and fine-tuning of developed applications to improve functionality

  • Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus

  • Flexible by nature, can easily switch priorities and adjust as necessary to fill in gaps and create solutions

  • Familiarity or past work experience within healthcare and/or health insurance

  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

To protect the health and safety of our workforce, patients, and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.(sm)

For more information on our Internal Job Posting Policy, click here. (https://hub.uhg.com/policies/human-capital/hiring-employment/Internal-Job-Posting/208)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Business Analyst, Business Analysis, Agile Framework, Workflow, Business Process, Process Improvement, Horsham, Pennsylvania, PA

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