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Data Analyst, CAR-T Commercial Operations & Analytics - 2406214811W

Description

Johnson & Johnson is recruiting for a Data Analyst, CAR-T Commercial Operations & Analytics, located in Horsham, PA.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ .

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the worlds most pressing healthcare challenges.

We know that the success of our business and our ability to deliver meaningful solutions depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

The Data Analytics, CAR-T Ops & Analytics is accountable for the continued delivery of real-time, recurring, and ad hoc CARVYTKI data for specific stakeholders and use cases. This position will be responsible for providing stakeholders with customer-specific trends and to document shifts in customer behavior based on specific operational actions the team is taking.

Key Responsibilities

• Connects quantitative metric-driven insights and qualitative field insights to drive actionable wins for customers

• Completes recurring reporting needs for stakeholder teams including field-facing and internal teams

• Fulfills ad hoc data requests from key stakeholders in compliance with data governance

• Supports reporting and implementation plans for new analytical dashboards and tracks metrics for usage and impact

• Engages proactively with stakeholders to understand customer needs and identify opportunities to solve problems through data analysis

• Improves, Optimizes and Maintains ad hoc data request process to ensure accurate and efficient fulfillment of requests

• Provide training and support for use of data dashboards and visualizations

• Assist with customer-specific metric reporting and behavioral trend analysis

• Lead and support initiatives to improve customer experience and metrics through data analytics.

• Through analysis of data, stakeholder feedback, and VoC, identify opportunities and present findings to drive operational improvements

This is not a comprehensive listing of job functions. Other tasks may be assigned, as needed.

Qualifications

• A minimum of a B.S. or B.A. degree is required.

• 3 years of business experience is required, with experience in the pharmaceutical industry preferred

• Able to understand key business questions and provide summarized answers using a variety of data analysis tools

• Experience in developing and deploying data analysis & reporting solutions

• Excellent digital literacy along with extensive experience in PowerPoint, Excel spreadsheets and pivot tables

• Experience building and maintaining stakeholder relationships

• Capable of prioritizing multiple projects and requests

• Excellent communication skills (written and oral)

• This position is based in Horsham, PA and requires up to 10% travel

• Prior healthcare marketing and/or customer-facing experience is preferred

• Prior experience working with/within Salesforce applications is preferred

• Proficiency with Tableau is preferred

This role reports to the Senior Manager, CAR-T Commercial Operations & Analytics.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location NA-US-Pennsylvania-Horsham

Organization Janssen Biotech, Inc. (6014)

Travel Yes, 10 % of the Time

Job Function Business Intelligence

Req ID: 2406214811W