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J&J Family of Companies Group Product Director, Customer Experience & Access Marketing- Immunology Autoantibody Diseases in Horsham, Pennsylvania
Johnson & Johnson Innovative Medicine is recruiting for a Group Product Director, Customer Experience & Access Marketing- Immunology Autoantibody Diseases, located in Horsham, PA.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges. We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.
The Group Product Director, Customer Experience & Access Marketing is a core member of the brand team accountable for shaping demand, access, and fulfillment strategies for this highly visible new product launch. This position reports to the Director of Marketing.
Key Responsibilities:
The GPD will be directly responsible for all aspects of the brand patient experience including brand education to patients, DTP/DTC advertising, and access and fulfillment pull-through. These responsibilities span two potential indication launches. Responsibilities will include, but are not limited to, the following:
Lead development and implementation of patient marketing materials, including integrated DTP/DTC campaigns
Develop and implement patient education strategy
Develop and launch access pull-through materials and field communications
Design and implement a strategy to ensure successful and smooth administration experiences (in coordination with IPS and SCG)
Partner with PECS to ensure alignment and consistency with brand strategy across all fulfillment materials and services
Partner with SCG and IPS to provide brand input on key access deliverables (e.g., value prop, PIE deck, channel strategy, access readiness plan, pricing, advocacy strategy, etc.)
Systematically diagnose access and fulfillment barriers and drive urgency in partnership with SCG, PECS, and IPS to address them
Provide coaching, development, and day-to-day management of direct reports
Qualifications
Education:
- Bachelor’s degree required; a post-graduate degree (e.g., MBA, MS) preferred.
Experience and Skills:
Required:
A minimum of 8-10 years of business experience in the pharmaceutical industry, with a minimum of 5 years demonstrated marketing or marketing support
A strong track record of developing and driving marketing strategy.
Inquisitive, with a strong analytical proficiency, and experience translating business insight into compelling commercial strategies
A demonstrated track record of garnering leadership support, driving to decision, and strong execution.
Demonstrated ability to formally manage, coach, and develop direct reports
Exceptional written and oral communication skills.
Ability to work in Horsham, PA (3 days/week) and travel domestically up to 25%
People leadership experience
Preferred:
Prior pharmaceutical launch experience
Prior experience in patient/consumer marketing
Rare disease experience a plus.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
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