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Job Information

Hyatt Director of Food and Beverage in INCLINE VILLAGE, Nevada

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the properties Executive Committee, the Director of Food and Beverage is a highly visible role with exposure to Senior and Corporate leadership. This position reports to theResort Operations Manager.

The Director of Food and Beverage is responsible for overseeing and directing Banquets, Restaurants, In-Room Dining, Lounges, Stewarding, and any other Food or Beverage related areas operated by Hyatt.

Duties include:

  • Responsible for short- and long-term planning and the management of the Food and Beverage operations in the front and back of the house

  • Develop and recommend the budget, marketing plans and objectives and manages within those approved plans.

  • Participate in total hotel management as a member of the Hotel Executive Committee

  • Implement and maintain F&B sales/marketing programs.

  • Direct and oversee development of employees.

  • Hire, train, empower, coach and counsel, performance and salary reviews

  • Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations

  • Coordinate food and beverage operations with other hotel departments to ensure efficient guest service

  • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality

  • Implement procedures to increase guest and associate satisfaction

  • Exercise quality control for both food and beverage

  • Maintaining Hyatt standards of service and ensure their implementation

  • Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards

  • Maintain communications with Corporate Staff

  • Coach and counsel employees to reflect Hyatt service standards and procedures

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

Come join us in beautiful Tahoe!

A tranquil waterfront resort on North Lake Tahoe: Experience Lake Tahoe from our scenic waterfront resort, nestled perfectly into the Sierra Nevada Mountains. Spend your days exploring the area’s winding trails, relaxing at the on-site spa, and dining at our award-winning restaurants before retreating to one of our spacious rooms, upscale suites, or private waterfront cottages.

When you’re ready to explore, you’ll find exciting adventures – from hiking and biking to shopping and golf to downhill skiing and snowboarding. Whether you're an adventurer, a ski bum, or a relaxation addict, there are exciting things to do in Tahoe all around us. Discover popular Lake Tahoe ski resorts and attractions such as Diamond Peak, Emerald Bay, The Championship Golf Course, Tahoe Rim Trail, Thunderbird Lodge, and Squaw Valley USA.

Why Work at the Hyatt Regency Lake Tahoe?

  • Enjoy free colleague meals in our colleague dining hall.

  • 12 Free Room Nights at any Hyatt Globally

  • Free access to the Hotel Gym facilities

  • Medical Dental and Vision Insurance

  • Retirement Savings Plan

  • Excellent training and professional development

  • Opportunities to work around the world with Hyatt Hotels and Resorts

  • $2,000 Wellness/Tuition Reimbursement

Our Vales: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications:

  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

  • 6 years or more of progressive hotel Food and Beverage experience (preferably with Hyatt)

  • With opening hotels, previous hotel pre-opening experience preferred

  • Service oriented style with professional presentations skills

  • At least 5 years' experience in a senior role in a food and beverage environment

  • Proven leadership skills

  • Hotel/Hospitality degree an asset

  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

  • Clear concise written and verbal communication skills in English

  • Must be proficient in Microsoft Word and Excel

  • Must have excellent organizational, interpersonal and administrative skills

  • Experience implementing new F&B concepts

Primary Location: US-NV-Incline Village

Organization: Hyatt Regency Lake Tahoe Resort, Spa and Casino

Pay Basis: Yearly

Job Level: Full-time

Job: Food and Beverage

Req ID: INC005618

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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