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Description:

Located in Greater Palm Springs, Hyatt Regency Indian Wells Resort & Spa is currently completing a property-wide renovation and upbranding from Regency to Grand. Set to debut in spring of 2024, Grand Hyatt will feature 530 newly transformed luxury guestrooms, suites and casita-style villas. Set within the perfect backdrop within scenic Indian Wells, this property will be a destination favorite as it is positioned to take hospitality to a new level in the destination.

The Chief Engineer is responsible for the oversight of the engineering operation of the hotel under the direction of the Director of Engineering. Responsibilities include:

o Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.

o Maintain regular attendance in compliance with Hyatt standards as required by scheduling which will vary according to the needs of the resort.

o Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).

o Comply at all times with Hyatt Hospitality standards and regulations to encourage safe and efficient hotel operations.

o Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid

o Train and supervise the hourly Engineering staff and coordinate all scheduling.

o Review Engineering staff's worked hours for payroll compilation and submit to accounting on a timely basis.

o Focus the Engineering Department on their role in contributing to the guest service scores.

o Motivate coach counsel and discipline all Engineering personnel according to Hyatt Hospitality standards.

o Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Hyatt’s Hospitality standards.

o Respond to employee emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available (with Housekeeping Manager).

o Adhere to budgeted or re-forecasted expense allotments using proper procedures for all purchases and keep all necessary items (light bulbs name tags etc.) stocked.

o Coordinate all inspections of the fire safety systems including extinguishers smoke alarms etc. to maintain proper safety standards.

o Manage energy expenses and continually work towards energy conservation.

o Ensure that the Preventative Maintenance program is implemented and administered according to Hyatt’s Working Order standards.

o Evaluate and spot check the work of all staff and contractors or outside laborers.

o Handle guestroom maintenance requests in a timely manner.

o Maintain files of and be familiar with all operational manuals and warranty agreements for equipment.

o Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the Director Of Engineering with findings.

o Ensure that employees are at all times attentive friendly courteous and helpful to guests all other employees and managers.

o Act as emergency contact person.

o Attend monthly all-employee meetings and any other functions required by management.

o Maintain a professional working relationship and promote open lines of communication with managers employees and other departments.

o Ensure that pool and spa are in compliance with area health codes.

o Use proper two-way radio etiquette at all times when communicating with other employees; Ensure the proper use of radio etiquette within department.

o Chair Safety Committee as well as help coordinate fire drills and the training of all employees on safety procedures.

o Establish and maintain key control system.

o Be familiar with the organization of Hyatt’s Hospitality Hotels and know the function of each department.

o Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically..

o Perform any other duties as requested by the Director of Engineering or the General Manager.

The salary range for this position is $80,000 - $90,000. This is the pay range for this position that Hyatt Regency Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Benefits:

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including:

• Medical, Dental, and Vision after 30 days of Full-Time employment

• Paid holidays, vacation and sick leave

• Life Insurance, 401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meal, Complimentary Parking, Referral Bonuses

• Free room nights, Discounted room nights and Friends and Family discounts (subject to waiting periods)

• Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future

• Teaching hotel where you can learn from some of the best in the business

• Tuition Reimbursement - $1,000 per year

Qualifications:

Qualifications for Chief Engineer are the following:

• High School diploma or equivalent required.

• At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 2 years of related experience.

• Supervisory experience required.

• Current Certification as required by Federal State or Local governing agents pertaining to trade requirements i.e. HVAC pool operation electrical.

• Current certification and licensing to operate and repair boilers, chillers, cooling towers, plumbing, and electrical as required by state city and local legislation.

• Must have a valid driver's license for the applicable state.

• Must be able to convey all information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful high pressure situations.

• Must maintain composure and objectivity under pressure.

• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.

• Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.

• Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.

Primary Location: US-CA-Indian Wells

Organization: Hyatt Regency Indian Wells Resort and Spa

Pay Basis: Yearly

Job Level: Full-time

Job: Engineering/Facility Maintenance

Req ID: IND004265

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.