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Job Information

American Express Junior Data Engineer in Indianapolis, Indiana

Description

You Lead the Way. We’ve Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Focus:

24x7 support of production NoSQL (Couchbase, Cassandra) DMBS ensuring high availability through proactive monitoring, health checks, and self-healing. Resolving incidents under Incident Management, Root Cause Analysis through problem management, and perform changes under Change Management. The individual will be required to collaborate with numerous partners including Amex application teams, infrastructure support teams and various product and support vendors.

Organizational Context:

Core member of a data base management or database support team reporting to a Senior Engineer, Engineering Director or Director of Technical Delivery.

How will you make an impact in this role?

We are looking for a highly motivated individual who is interested in training on the job to become a Data Engineer (DBA). As part of the DBO NoSQL team, we will provide the necessary hands-on training and experience in maintaining the health and availability of our production Couchbase and Cassandra databases. In this position, you will be joining our global technology’s Database Operations team in American Express.

  • Proactively prevent business impacts and disruptions related to database failures.

  • Participate in technology bridge calls to circumvent unplanned business disruptions.

  • Assist with upgrades and/or migrations as requested by database engineering, database development, database infrastructure and application partner teams.

  • Assist in Disaster Recovery testing

  • Knowledge of ITIL processes – Incident, Problem & Change Management

  • Provide technical direction and assistance to our contractors

  • Drive improvements within platforms.

  • Look for opportunities for developing automation, Efficiency and Self Service.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex

Qualifications

Qualifications:

  • Basic knowledge and understand of relational and no-sql databases.

  • Self-motivation and a drive to learn are a must for this position.

  • Some proficiency in data analytics is a plus.

  • Understanding of dashboards and performance troubleshooting.

  • Understanding of the core concepts of backup and restores.

  • Some knowledge on Python and Shell Scripting will be an added advantage.

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Job: Technology

Primary Location: United States

Schedule Full-time

Req ID: 22014591

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