Job Information
Cardinal Health Billing Services Manager, OptiFreight® Logistics in Juneau, Alaska
What Customer Billing Services contributes to Cardinal Health
Customer Billing Services is responsible for proactive research, customer and supplier inquiries, and dispute resolution all with a concentration on customer billing accuracy, acting as a liaison with internal and external key stakeholders. Services multiple customer accounts and/or processes in a fast paced and highly analytical environment.
Responsibilities
Manages day-to-day operations of customer billing. Accountable for billing performance including but not limited to cycle times and invoice accuracy. Seeking candidates who are operations thought leaders skilled in driving process efficiencies /improvements with a proven track record of enabling exceptional customer experience.
Qualifications
6-10 years of experience; prior management experience preferred
BA, BS or equivalent experience in related field
Transportation or Carrier experience desirable
Analytical background
Strong communication skills
Process improvement skillset
Excel and/or SQL knowledge
What is expected of you and others at this level
Manages department operations and supervises professional employees, front line supervisors and/or business support staff
Participates in the development of policies and procedures to achieve specific goals
Ensures employees operate within guidelines
Decisions have a short term impact on work processes, outcomes and customers
Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
Interactions normally involve resolution of issues related to operations and/or projects
Gains consensus from various parties involved
Anticipated salary range: $85,100 – $121,600
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 05/22/2024 *if interested in opportunity, please submit application as soon as possible.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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