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Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About EPD:

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Job Summary:

Caterpillar’s Electric Power Division has an exciting opportunity as a Systems Territory Specialist. The Systems Territory Specialist (STS) supports Electric Power Sales and Business Development teams in evaluating customer energy requirements and creating project-specific solutions to offer for sale. The STS will utilize their combination of technical and commercial expertise to communicate the value proposition of the system to meet the desired Energy Outcome for our customer.

The successful candidate will possess strong verbal and written communication skills, deep electrical expertise, a high degree of customer focus, and a passion for capturing orders.

What you will do:

• Enables participation of and preference for Caterpillar systems components to fulfill our customers' energy needs.

• Supports Caterpillar Sales and Business Development teams in developing and offering comprehensive systems including controls, power distribution and power generation assets. Acts as the technical and commercial expert for system-level solution selling.

• Accurately tracks and communicates forecast, sales strategy planning, and sales techniques, supporting the rollout of new products.

• Understands territory codes, standards, competitive and market trends and positions offerings to maximize opportunity capture rate. Provides feedback to EP leadership on recommended product development and go-to-market strategy based on that understanding.

• Collaborates with peers in Sales and Business Development teams for collective continuous improvement.

What you will have:

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.Level Extensive Experience:• Facilitates creation of the 'right' products and services to resolve customer business issues.• Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.• Advises others on creating customer focused environments in various scenarios.• Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.• Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.• Communicates and models the criticality of customer focus as an organizational strategy.

• Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.Level Working Knowledge:• Discusses industry-specific flagship products and services.• Demonstrates current knowledge of the regulatory environment for industry segment.• Describes the contribution of own function as it relates to the industry segment.• Participates in major industry professional associations; subscribes to industry-specific publications.• Currently works with a major industry segment and associated functions and features.

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.Level Extensive Experience:• Differentiates assumptions, perspectives, and historical frameworks.• Evaluates past decisions for insights to improve decision-making process.• Assesses and validates decision options and points and predicts their potential impact.• Advises others in analyzing and synthesizing relevant data and assessing alternatives.• Uses effective decision-making approaches such as consultative, command, or consensus.• Ensures that assumptions and received wisdom are objectively analyzed in decisions.

• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Level Extensive Experience:• Reviews others' writing or presentations and provides feedback and coaching.• Adapts documents and presentations for the intended audience.• Demonstrates both empathy and assertiveness when communicating a need or defending a position.• Communicates well downward, upward, and outward.• Employs appropriate methods of persuasion when soliciting agreement.• Maintains focus on the topic at hand.

• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.Level Working Knowledge:• Works to achieve win-win in negotiations, rather than taking a win-lose approach.• Focuses on issues rather than personalities.• Uses active listening and probing techniques to surface problems, issues, and interests.• Demonstrates a willingness to examine own position.• Presents own position and listens attentively to position of others.

• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.Level Extensive Experience:• Communicates to clients regarding expectations of all parties.• Participates in negotiating the terms of the business relationship.• Conducts periodic reviews of work effort, progress, issues, and successes.• Maintains productive, long-term relationships with clients or vendors.• Creates opportunities to educate support teams on client priorities.• Empowers others to establish collaborative, healthy relationships.

• Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.Level Working Knowledge:• Summarizes the stages of the business development lifecycle.• Assists in developing new geographical areas for the organization's products or services.• Implements common business development incentive programs.• Assists in creating an incentive plan to encourage new business growth and development.• Researches approaches for exploring new business opportunities.

• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.Level Extensive Experience:• Acquires and retains customers in multiple settings using 'value selling' techniques.• Coaches others on the application of 'value selling' principles and practices.• Delivers value-added services to customers beyond delivery of a purchased product, technology or service consistently.• Qualifies sales prospects based on a clear understanding of customer business needs and the service company's determined ability to meet those needs.• Solicits feedback from the customer community as a valued service provider.• Teaches and coaches 'value selling' to others within the organization.

Degree Requirement:

• 4-year degree in electrical engineering or design or equivalent work experience highly desired.

• 10 years of experience in the design or sale of electrical controls and/or electrical power generation or distribution equipment highly desired.

• Strong working knowledge of applicable electrical codes and standards for North America (Pacific Northwest and Canada) markets.

• Strong understanding of generator control, paralleling, and application in prime and standby markets.

Additional Information:

• This position is located within the territory of the role from their home office in Eastern Central United States including, OH-Home in Ohio; IN-Home in Indiana; KY-Home in Kentucky; PA-Home in Pennsylvania; and WV-Home in West Virginia.

• Domestic relocation assistance is not offered for this position.

• Visa Sponsorship is not offered for this position.

• Domestic and international travel of 60-70% is required for this position.

• A company car and monthly cell phone stipend will be offered for this position.

Final Details:

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers

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Summary Pay Range:

$126,000.00 - $189,000.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

• These benefits also apply to part-time employees

Posting Dates:

April 2, 2025 - April 17, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .