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Job Information

UnitedHealth Group Senior Intake Coordinator - Work from Home in La Vista, Nebraska

Our office is located at 8720 S 114 Street, La Vista, NE 68128. Employees will be required to work 3 days onsite and 2 days from home

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work . SM

The Senior Intake Coordinator is an organized, detail - oriented, professional responsible for presenting Briova Infusion Services in a welcoming manner on incoming home IV patient referrals (by phone and fax), accurately gathering detailed, specific medical data to promptly process insurance and IV drug orders, simultaneously managing/prioritizing many aspects of the (pre - pharmacy) referral, while working collaboratively with both external teams (hospitals, clinical and non - clinical case managers) and internal teams (sales, pharmacy, nursing, warehouse, delivery) for patient - specific solutions, comfortable with calling for patient data from medical entities, and working daily within a sophisticated computer platform. This is a full - time, vital, in - office role. Knowledge of the medical and hospital / clinic environments helpful.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm. You will be able to work a hybrid schedule of 3 days in office and 2 days from home. Flexible work arrangement including regularly scheduled work from home days. Our office is located at 8720 S 114 Street, La Vista, NE 68128.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

  • Gathers patient information accurately and completely by utilizing appropriate templates in CPR+ Verifies insurance eligibility prior to processing order

  • Assembles patient’s electronic medical record accurately and completely and manages documents appropriately in CPR+ Process orders in a timely manner

  • Obtains necessary information according to accreditation guidelines

  • Obtains authorization for services

  • Informs Clinical and Sales Teams of referrals and updates them on the status of the case

  • May act as a resource for others

  • Prepares pending files by utilizing appropriate templates in CPRYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)

  • 1+ years of recent experience / extensive knowledge in relevant medical field / home care

  • 1+ years of experience working in Microsoft office suite, specifically Microsoft Excel (creating, saving, formatting spreadsheets), Microsoft Outlook (creating and send messages, scheduling meeting, adding attachments, deleting emails, filing emails), Microsoft PowerPoint (creating, saving, formatting documents) and Microsoft Word (creating, saving, formatting documents)

  • Understanding of insurance verification process, benefits assessment and discussing results with patients and case managers

  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.

Preferred Requirements:

  • 1+ years medical terminology experience

  • Knowledge of the CPR+ system

Telecommuting Requirements:

  • Reside within La Vista, NE

  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy

  • Ability to keep all company sensitive documents secure (if applicable)

  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers with OptumRx . We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you’ll fill far more than prescriptions. As a member of one of our pharmacy teams, you’re empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work. SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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