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Job Information

Publix ISTS Support Technician- Corporate Support - Orlando, FL in Lakeland, Florida

23207BR

Position Title:

ISTS Support Technician- Corporate Support - Orlando, FL

Department:

Information Systems

Location:

Lakeland, FL between Orlando and Tampa

Description:

This position will provide IT Technical Support in the Orlando, FL area to include installation, repair and preventive maintenance of IT hardware encompassing servers, desktop computers, laptops, printing, and networking systems.

Req ID:

23207BR

Hours of Work:

Monday - Friday 8:00 - 4:30, available to be on call after hours.

State:

Florida

Frequency of Pay:

Weekly

Minimum Base Pay:

22.70

Additional Information:

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

Relocation/Household Good Shipment Allowance will NOT be provided.

Please note that Publix will not sponsor any hire for this position for an H-1B visa or permanent residence.

Address:

1936 George Jenkins Blvd

City:

Lakeland

Year End Bonus:

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.

Maximum Base Pay:

31.35

Required Qualifications:

  • Candidate must live in or near the Orlando, FL area or must be willing to relocate upon acceptance of the position,

  • Associates degree in Computer Science or equivalent experience,

  • One year of PC/Technical support experience,

  • Understanding of Active Directory,

  • Understanding of IT hardware and industry standards,

  • Understanding of Windows Operating Systems,

  • Understanding of MS Office 365 and associated apps

  • Understanding of thermal and laser printing,

  • Analytical and troubleshooting skills,

  • Cable management skills,

  • Must be at least 21 years of age,

  • Must have a valid driver license and maintain an excellent driving record,

  • Ability and willingness to be on call, work evenings, weekends and holidays as needed,

  • Ability to lift up to 75 lbs,

  • Good human relations skills (the ability to work well with others and be a team member),

  • Obvious enthusiasm, initiative and pride in work, and a commitment to Publix and our Mission

  • Good organizational, time management, problem-solving and analytical skills

  • Good verbal and written communication skills

  • Must be able to work independently and as part of a team

  • Able to be flexible and handle a high volume of work accurately, and be able to work under pressure to meet deadlines.

Preferred Qualifications:

  • Certifications in the field of electronics or Computer Science such as Cisco Certification, A+ Certification, Microsoft Certified Systems Engineer, HP Certification, or Lexmark Certification

  • Experience using problem reporting and ticketing systems

  • Experience supporting Active Directory

  • Experience using SAP

Potential Annual Base Pay:

47,216 - 65,208

Zip Code:

33815-3760

Benefits Information:

  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost

  • An opportunity to purchase additional shares of our privately-held stock

  • 401(k) retirement savings plan

  • Group health plan (with prescription benefits)

  • Group dental plan

  • Group vision plan

  • Sick pay

  • Paid Parental Leave

  • Long-term disability insurance

  • Company-paid life insurance (with accidental death & dismemberment benefits)

  • Tuition reimbursement

  • Vacation pay

  • Free hot lunches (buffet-style) at facilities with a cafeteria

  • Paycheck direct deposit

  • Credit union

  • Access to over 50 discount offers including discounts on computer, vehicle and wireless purchases

  • 6 paid holidays (associates can exchange the following holidays with their manager’s approval: New Year’s Day, Memorial Day, Fourth of July, and Labor Day).

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