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Job Information

Fiserv Project Manager, Advisory in Lansing, Michigan


Project Manager provides management leadership for new client implementations to Fiserv’s ACH Outsourc-ing utility. Project Manager runs client implementation kick-off meetings, gathers the necessary information and data needed to complete the implementation requirements and client‘s sign-off. Internally, the Project Manager is responsible for leading the implementation team to effectively transition to the Outsourcing pro-duction.


*1. Under general supervision, manager client conversion requirements for Fiserv’s

ACH Outsourcing Utility.

*2. Provide leadership to the client before, during and after conversion, including the development

of new procedures the conversion may need.

*3. Lead the interpretation of client’s existing systems and workflows, through and including the balancing of

conversion data.

*4. Provide management to the client project before, during and after conversion, including the correct use of the system.

*5. Provide assistance to client before, during client user acceptance testing (UAT).

*6. Communicate progress and any potential problems to Fiserv management for awareness and/or


*7. Provide project support as required.

*8. Identify opportunities for process improvement.

  1. Track and report all required statuses.

  2. Completes other duties as assigned.

  • Essential Functions

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.


Education: Bachelor’s Degree in Business Administration, Computer Science or equivalent education in a re-lated discipline is required. Related work experience can be substituted for educational requirement.

Job Related Experience:

Typically requires five or more years experience in the financial services industry and delivering software

development and integration projects to clients.

Exposure to ACH Operations and/or PEP+ product is a plus.

Functional Area Skills/Knowledge:

• Strong working knowledge of Project Management Required.

• Strong working knowledge of ACH processing, with details understanding of NACHA rules and regulations

• Solid understanding of various Software Development Life Cycles (SDLC) and all aspects of application phases from design through deployment. Including but not limited to Models: Agile, Iterative and Incremental, Waterfall.

• Must demonstrate experience working with third party systems.

• Familiar with relevant business issues as they impact overall project plans.

• Excellent communication and reading comprehension skills.

• Able to integrate product knowledge with technical knowledge.

• Ability to assist in functional testing and support of products already in production.

• Able to learn new applications and new platforms as needed.

• The individual must possess the following competencies:

o Creativity

o Action Oriented

o Dealing with Ambiguity

o Integrity and trust

o Peer relationships

o Personal Learning


• General office environment.

• Stressful situations may occur occasionally.

• No specific physical requirement.

• Occasional travel is required.