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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

Positions in this function work in the analysis phase of the system development cycle and consult with users to evaluate business requirements, identify operating procedures, evaluate existing or proposed systems and prepare detailed specifications from which programs will be written. This function also is intended to include those that also may define business processes.

Work directly with end users to resolve application issues and answer questions. Supports the clinical delivery system by ensuring the application is optimized and the users are utilizing the application correctly. Analyze system development and consult with users to evaluate business requirements, identify operating procedures, evaluate existing or proposed systems and prepare detailed specifications from which programs will be written.

If you are located in Las Vegas, NV, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Analyze and investigate issues

• Provides explanations and interpretations within area of expertise

• Use pertinent data and facts to identify and solve problems

• Investigate non-standard requests and problems

• Prioritizes and organizes own work to meet deadlines

• Ticket management - issues reported by developers or end users

• Rotational on- call support required which includes nights and weekends

• Create and maintains documentation

• Serve as primary IT resource for small to medium-size projects

• Work with business segments to better define project requirements for development and implementation

• Translate requirements into technical specifications

• Work with developers to get projects developed and implemented

• Assesses and interprets customer needs and requirements

• Identifies solutions to non-standard requests and problems

• Solves moderately complex problems and/or conducts moderately complex analyses

• Works with minimal guidance; seeks guidance on only the most complex tasks

• Assesses and interprets customer needs and requirements

• Identifies solutions to non-standard requests and problems.

• Solves moderately complex problems and/or conducts moderately complex analyses

• Works with minimal guidance; seeks guidance on only the most complex tasks

• Translates concepts into practice

• Provides explanations and information to others on difficult issues

• Coaches, provide feedback, and guide others

• Acts as a resource for others

• Perform all related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Undergraduate degree or equivalent experience

• 3+ years of years of applications experience with implementation, support and upgrade

• 3+ years of experience translating business requirements into a detailed design specification

• Experience with providing IT resources for small to medium projects

• Experience defining project requirements for development and implementation

• Experience translating requirements into technical specifications

• Working with developers to get projects developed and implemented

• Proficiency with SQL

• Candidate to be based in Nevada

• Hybrid based (3 days in Las Vegas office and 2 days remote/home based)

• Up to 25% travel

• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifcations:

• Undergraduate Degree

• Clinical/ EMR application experience

• HL7 experience

• Practice Management support experience including scheduling build, billing, EDI Transactions (835,837)

• Experience documenting workflows and processes

• Previous experience with error management with interfaced applications

• Intermediate experience working with Microsoft office suites including Access, Visio

• Experience working with Sql Studio Management Studio

• Previous experience supporting: Allscripts Touchworks, Allscripts Practice Management, Allscripts SSRS Reporting, and/or working with (CIE) common interface engine systems (Rhapsody, Cloverleaf, ConnectR)

• SSMS experience

• HL7 experience working with interface engines (Rhapsody Preferred)

• Configuration experience on System Configuration

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Nevada Residents Only: The salary range for Nevada residents is $60,000 to $106,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.