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Job Information

Fiserv PS Advisory Services Senior Client Consultant in Lincoln, Nebraska

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

PS Advisory Services Senior Client Consultant

What does a successful Senior Client Consultant do at Fiserv?

The Client Consultant is tasked with supporting and implementing complex software solutions for clients using Fiserv's product suite, focusing on Risk Management and Compliance. They analyze clients' strategic goals and business requirements to devise detailed plans for new product implementations and updates to existing solutions. The role involves consulting, advising, and collaborating with clients to align their use cases with Fiserv's Financial Crimes Risk Management Solution and assisting with testing, configuration, and SQL scripting for custom configurations. The Client Consultant manages multiple projects, coordinating with various business units within Fiserv and external resources as needed.

What you will do:

  • Conduct client discovery sessions to prioritize client business requirements, gathering, analyzing, and documenting current practices, workflows, and business needs.

  • Conduct client interviews and analyze client requirements to understand customer needs and apply industry BSA/AML knowledge and Fiserv FCRM Application knowledge to translate client’s requirements and needs into detailed use cases and process recommendations.

  • Lead complex consulting engagements with clients including system reviews of the FCRM AML Risk Manager and Fraud Risk Manager applications.

  • Apply client use cases in the configuration of FCRM system applications to meet client business needs.

  • Act as project lead for complex projects while collaborating with clients on use cases in the FCRM AML and Fraud systems related to client mergers, acquisitions, or integration to 3rd party data streams.

  • Provide data and analysis to identify workflow and business efficiencies to apply best practices related to client use of the FCRM systems.

  • Conduct training sessions with clients for best practices related to the FCRM applications

  • Gather and document current practices and specification to create project summary documentation upon project completion.

  • ACT as Subject Matter Expert and participate as needed with client relationship managers in client executive meetings.

  • Assist in translating client needs to sales proposals and details scopes of work.

What you will need to have:

  • Bachelor’s degree or equivalent required

  • Certified Anti Money Laundering Specialist or willingness to pursue CAMS Certification required.

  • Minimum of 3 to 5 years of experience using Fiserv’s FCRM Financial Crimes Risk Management Software Suite of products is required.

  • BSA, AML, KYC and Fraud Prevention industry-related knowledge and experience is required.

  • Current knowledge of or ability to quickly and effectively learn key aspects of various Fiserv software applications to consult with clients effectively.

What would be great to have:

  • Knowledge of BSA/AML and Fraud Prevention in the Banking, Credit Union, and FinTech Industry is preferred.

  • Minimum 3 to 5 years of experience with Fiserv's Bank Solutions core banking systems (Signature, Premier, Precision, Cleartouch) is preferred.

  • Experience with Fiserv teller and account opening software solutions is preferred.

  • Proficiency in SQL, SQL Scripting, interpreting SQL DB structure and tables, and implementing SQL-based software solutions is preferred.

This role is not eligible to be performed in Colorado, California, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name

  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.