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Senior Tax Analyst (CCO)

Date: May 9, 2024

Location: Little Rock, Arkansas, United States

Company: Entergy

Posting End Date:

Work Place Flexibility: Hybrid

Legal Entity: Entergy Services, LLC

JOB SUMMARY/PURPOSE:

This position is responsible for the daily oversight and management of the sales tax processes which include tax exemptions, refunds and monthly tax reporting. Position must be knowledgeable of tax laws in each Operating company to ensure compliance with these laws and to meet audit requirements. Job assignments include defining and assist in implementation of process and technical improvements to the sales tax functions to reduce backlog and ensure a positive customer experience for tax requests. Also, this position will be assigned to other diverse job duties such as data analysis, metrics setting and reporting along with data gathering and participating in operational initiatives and projects.

JOB DUTIES/RESPONSIBILITIES:

• Define protocols and requirements for data quality controls and ensures that all work tax related adheres to both state legislation and meeting SOX compliancy.

• Approach work assignments with a continuous improvement mindset that will bring measurable improvements. Able to identify and implement new ideas and solutions without prompting and with minimum guidance; able to drive positive results.

• Become sales tax expert on the utility tax processes and guidelines for all CCS jurisdictions.

• Provide guidance and direction to internal groups involved in the tax functions, assisting them with questions and customer issues associated tax requests.

• Support sales tax audits involving researching customer data, pulling and researching of tax exemption and invoice documentation.

• Ensure the proper tax exemption documentation is current and up to date including the retention of the electronic documentation of tax certificates.

• Work with internal customers when requested to answer tax questions, resolve issues, including the accurate coding accounts as tax exempt, creating certificates in Web Tool Kit and obtaining billing history on accounts.

• Review and respond to regulatory and executive complaints.

• Work with billing groups and Customer Service personnel as needed for tax related questions and requests.

• Assist with sales tax and Taxware changes including testing as assigned.

• Proactively communicate potential issues and/or changes with BSOS leadership to avoid further escalation.

• Establish partnership with Tax department to ensure on-going communications

• Communicate with Tax department and other internal work groups

• Handle requests to pull data, specific to data analysis and other job responsibilities.

Minimum requirement required of the position

• A bachelor's degree in Accounting, Finance, Busines , Computer Science, or Management Information Systems or equivalent experience required.

• MBA a plus

Minimum experience required of the position

• 6+ years of related professional experience is required

• Desire experience in Entergy systems -SAP/CCS, Taxware and Business Warehouse or Datacore

• Desire experience in utility rates, billing, and SAP Utility Billing.

• Excel and PowerBi reporting experience desired, with experience in retrieving and presenting data.

• Analytical skill sets with advanced knowledge of Microsoft Office: Word, Excel, PowerPoint familiarity and experience with Access and other databases for querying and analysis.

• Proven ability to handle multiple tasks simultaneously and to build and lead teams.

• Must have a demonstrated ability to communicate promptly and effectively (written and verbal).

• Develop and maintain excellent relationships with the Tax department and other teams both internally and externally including the Operating Companis.

• Must exhibit strong planning, analytical, communications and organizational skills.

• Must be able to operate independently or as a strong contributing member of a diverse group of technical and business personnel to achieve goals and objectives.

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Primary Location: Arkansas-Little Rock Arkansas : Little Rock || Louisiana : Hammond || Louisiana : New Orleans

Job Function : Professional

FLSA Status : Professional

Relocation Option: No Relocation Offered

Union description/code : NON BARGAINING UNIT

Number of Openings : 1

Req ID: 114750

Travel Percentage :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en_US) to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here (humanr@entergy.com?subject=Accessibility) and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity) and Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

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