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Job Number 25053736

Job Category Rooms & Guest Services Operations

Location Courtyard Livermore, 2929 Constitution Ave., Livermore, California, United States, 94550VIEW ON MAP (https://www.google.com/maps?q=Courtyard%20Livermore%2C%202929%20Constitution%20Ave.%2C%20Livermore%2C%20California%2C%20United%20States%2C%2094550)

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Additional Information: This hotel is owned and operated by an independent franchisee, RB Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

The Courtyard by Marriott Livermore is currently looking for a self-motivated, guest-focused dependable candidate to fill the position of Front Desk Associate. The successful candidate will be welcoming, efficient, professional, and determined to deliver a quality product with sensational service to every guest every time. We are looking for someone reliable, a great communicator, able to multi-task, and

problem-solve. This associate is the first point of contact with the guest. Not only responsible to check guests in and out but will ensure that each guest is more than comfortable with their stay and provide guests with the best possible service.

This position typically works shifts that can vary between the morning shift (6am-2pm) and the evening shift (2pm-10pm) Must be available weekends and holidays.

Hotel front desk experience with Marriott and FOSSE knowledge is preferred

DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Maintain warm, welcoming and professional demeanor when greeting and interacting with all guests.

Check guests in and out, ensuring proper payment is received, special requests are fulfilled, and accurate information is recorded.

Answer the telephone in a professional manner.

Post charges and settle guest accounts.

Effectively identify and resolve problems that arise, ensuring the problem is resolved to the guest's satisfaction.

Be knowledgeable of all emergency procedures and Hotel policies.

401K

PTO

Uniform assistance

The hourly pay range for this position is $19 - $20.

This company is an equal opportunity employer.

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