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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Supports enterprise information systems housed in highly automated and secure centralized data centers, large computer rooms, corporate facilities, and other company locations. Ensures a stable operating environment and maximum use of system facilities. Develops effective relationships with business stakeholders and various end users. Ensures required IT services are identified, developed, and supported to the satisfaction of the stakeholders. Establishes and maintains service level agreements and is the main point of contact for all service issues.

Performs technical, analytical, or maintenance work. Typically, knowledge is gained through a combination of formal education in a vocational or technical degree program and on-the-job training.

Requires full proficiency in a range of technical, analytical, or scientific processes or procedures through training and considerable on-the-job experience. Completes a variety of atypical assignments. Works within defined technical processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Works with a limited degree of supervision, with oversight focused only on complex new assignments. Acts as an informal resource for colleagues with less experience.

Qualifications:

• Understanding of the IT infrastructure and its relationship to the operation

• Strong knowledge of Windows, Linux, PC hardware and server architecture and networking

• Knowledge of Worldport and other ATS systems is preferred

• Knowledge of UPS Worldport operations is a plus

• Excellent documentation skills

• Excellent troubleshooting and analytical skills

• Excellent process management skills

• Proficient in Microsoft Office

• Basic knowledge of Oracle

• Basic knowledge of SQL

• Basic knowledge of Network technologies

• Basic knowledge of clustering technologies

• Minimal supervision required

• Bachelor's degree in Computer Science, Information Systems, or equivalent preferred

The work schedule for this role is :

Monday -- Friday (3:00pm – 11:30pm)

Local Candidates only, or those who are open to relocation to Louisville at their own expense.

Employer will not sponsor visas for position.

FOR INTERNALS:

Pay Grade: 011

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Company: UNITED PARCEL SERVICE

Category: Information Technology Management

Requisition Number: R25007393

Location: Louisville,Kentucky