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J&J Family of Companies Quality Technician in Memphis, Tennessee

Quality Technician - 2306123917W


CrossRoads Extremity Systems LLC. is recruiting for a Quality Technician/Inspector – Non-Distribution, located in Memphis, TN.

CrossRoads Extremity Systems LLC., part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world. DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit www.depuysynthes.com.

The Quality Control Technician is responsible for assisting Quality and R&D in day-to-day activities to ensure effective product design and implementation. He/she has a basic understanding of Quality System Regulations as provided by CrossRoads and facilitates improvements to the quality system while providing technical quality/R&D engineering support to research and development and manufacturing. The Quality Control Technician serves as a Quality Inspector for incoming components, raw material, and services. This position is responsible for supporting R&D, Quality and Manufacturing during all product development phases and performing task as outlined by QIPs, Work Instructions or QMS.

Overall Responsibilities:

  • Perform inspection requirements on incoming, in-process and finished products using inspection documentation, internal & external specifications, prints & sampling plans.

  • Identification and segregation of non-conforming materials I products.

  • Provide feedback on improvements to inspection and testing method.

  • Evaluate product/material discrepancies and implement corrective actions accordingly.

  • Participate on internal quality audits as requested.

  • Inspection of packaging and labeling materials used for medical devices.

  • Perform OHR review including document verification.

  • Other duties as assigned such as RMAs, Production verification support, Document Control, etc.

  • Know and follow all laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics, and compliance at all times.


  • A High School diploma is required; college education working towards completion of a technical degree is preferred.

  • A minimum of 2 years work experience required.

  • Previous quality control experience in Medical Device or other regulated industry is required.

  • Experience in use of Calipers, Micrometers, Height Gages, Comparators, etc. is required.

  • Willingness to learn basic quality systems regulations such as Quality Systems Requirements and ISO 13485is required.

  • Attention to detail is required.

  • Proficient technical writing skills and use of documentation programs (Microsoft Office, Excel, Access, Power Point, GDP, etc.). is required.

  • Excellent interpersonal and communication skills with the ability to develop trust, respect, and confidence with internal and external customers is required.

  • Must have good "mechanical sense" and hands-on approach to creative problem solving.

  • Candidate must be self-motivated with good communication skills and an excellent work ethic is required.

  • Familiar with and/or willing to learn design control activities (Design Reviews, Risk Analysis, etc.) is required.

  • Familiarity or willingness to learn all aspects of the product commercialization process, including Quality, Regulatory, & Design is required.

  • ASQ Certified Quality Inspector is preferred.

  • Familiarity with machine shop setting and basic machining a plus.

Physical Demands/Work Environment:

  • Personnel are required to take yearly eye exams and exhibit a minimum of 20/20 near focus visual acuity (corrected). The vision exam shall include a test for colorblindness.

  • Flexibility to sit for long periods of time to frequent movement throughout the building

  • Able to lift 25 lbs.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location NA-US-Tennessee-Memphis

Organization Crossroads Extremity Systems LLC

Job Function Not Mapped

Req ID: 2306123917W