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Job Information

UnitedHealth Group Vice President, Social Determinants of Health in Minnetonka, Minnesota

UnitedHealthcare is committed to supporting Social Determinants of Health (SDoH) and progress as it relates to Health Disparities for our members and the communities that we serve. The Vice President of Social Determinants of Health will be responsible for building and scaling a national solution to address social determinants and social disparities for members across our entire footprint, while also creating localized community-based solutions for specific markets and populations.

In this role, the Vice President of Social Determinants of Health Product leader will be responsible for the end-to-end product build including working with a wide variety of internal and external partners. Internal partners include finance, operations, technology, data & analytics, local health plan leaders and front-line Advocates. From an external perspective, partners may include SDoH vendors, state regulators, CMS, providers / health systems, brokers and suppliers such as community-based organizations.

This leader will be responsible for operationalizing the Government Programs SDoH vision of screening 4M members across a number of different touchpoints while also building and enabling a model where, when a need is identified, UHC can make a high-quality referral to community based services, close the loop with internal and external partners and ultimately drive high quality care and outcomes for our members and the overall program. In addition to our vision for SDoH, the Vice President will work closely with our Government Programs team to develop and implement our health disparities agenda including home-based testing efforts, COVID-19 testing and support and our Community Catalyst model.

Urgent Areas of Focus

Critical to the success of the position will be building one team and aligning on one UHC strategic vision, directing the build and operations of the program, coordinating the vision / plan across markets and vendor partners, developing policies and procedures and enterprise training for scale and consistency. This leader will establish business reporting and monitoring to manage program results against established metrics and benchmarks, ensuring cost-effective delivery of services for members who need it most and serve as the subject matter expert as we buildout the overall program with strategic partners.

Overarching Responsibilities:

Strategic Business Ownership & Leadership

  • P&L responsibilities for multi-product revenue as well as SG&A and capital expenses

  • Work across the enterprise to ensure appropriate product development to support growth initiatives

  • Lead and drive large scale SDoH initiatives; assist with program governance and allocate resources including business plan and operational execution

  • Develop, translate and execute strategies or functional/operational objectives at the segment level

  • Work across businesses/market groups to ensure alignment across regions and across matrix partners

  • Advise Executive Leadership Team of SDoH priorities and business needs; directly engage with and influences leaders to drive key decisions and resource allocation

  • Execute against strategic, tactical and operational goals in partnership with market and regional leadership and cross-functional partners. Navigate and influence multiple cross-functional teams in a complex, matrix work environment

  • Develop, train and hire expertise to grow the products within the portfolio

Performance & Affordability

  • Develop measurements and metrics to manage outcomes via the use of SDoH and create / measure clinical savings and quality outcomes

  • Oversee enterprise vendor management with more than 10+ vendors; this includes identification, negotiation of enterprise multi-million dollar agreements and management of on-going relationships

  • Manage program portfolio to improve competitive position and optimal performance

  • Define short- and long-term roadmaps for analytic tools and medical expense programs that ensure financial sustainability and predictability

  • Collaborate with applicable stakeholders to obtain input and buy-in to program strategies

  • Analyze and understand reports/reporting levers; identify reasons for performance gaps and identify opportunities for improved financial performance and enhanced return on investment

Social Determinants of Health Advocacy

  • Serve as UHG executive for AMA collaboration, NCQA, National Association liaison for SDoH along with other key organizations

  • Serve as UHG internal and external Executive spokesperson for the Division and UHG's work related to thought-leadership related to Social Determinants of Health usage and ICD-10 progress

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's degree in behavioral health, psychology, social work, public health/administration or related field or RN license

  • 10+ years of clinical, operations, or product development experience in the healthcare industry

  • 8+ years leadership experience including responsibilities for developing business plans, building and managing operations, hiring, training, managing performance of staff and managing a large matrix of internal and external partners to accomplish your goal

  • Demonstrated business operations and execution expertise, ability to quickly diagnose and solve complex problems

  • Good negotiation, planning and decision-making skills. Accurately scopes out projects, sets objectives and goals, develops schedules and resource assignments, measures performance against goals, and evaluates results

  • Proven cross-functional and executive-level influence and well-developed relationship building skills, willing to take a leadership role driving initiatives, working across organizations and structuring approaches to new opportunities

  • Ability to effectively deal with and navigate ambiguity - can cope with change, can shift gears comfortably, comfortably handles risk and uncertainty in a manner consistent with UnitedHealth Group's core values

  • Demonstrated leadership and hands-on experience, strong leader and motivator with the ability to mentor talent within the organization; able to provide work direction; able to attract and retain top talent

Preferred Qualifications:

  • Master's degree, MBA, or MPH

  • 5+ years of experience with community-based organizations, FQHC's, Medicaid and prior relevant work experience focused on SDoH and Health Disparities

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 7 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Minnetonka, Minnesota, MN