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Career Area:

Manufacturing & Supply Chain

Job Description:

At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a Supply Chain Planning Engineer.

The Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics, segment Procurement and the design and manufacture of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).

We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.

Through it all, we are one team (https://www.youtube.com/watch?v=mYIDne7Q5ek&list=PLwAXbfivFg0jmiNqqgFLeQJpRB_i-UVln&index=39) – creating and delivering world-class components and solutions superior to the competition.

Learn more about the Caterpillar Experience (https://www.youtube.com/watch?v=GvCYWtWARlk&list=PLwAXbfivFg0jmiNqqgFLeQJpRB_i-UVln&index=25)

The Americas Returns team is on a journey to transition our system and processes to increase efficiency and dealer experience. We are looking for a highly motivated Team lead who is eager to embark on this journey. This will be a unique opportunity to leverage your expertise to further develop your leadership skills, change management skills and strategic and visionary thinking.

As a Supply Chain Planning Engineer and Team Lead at Caterpillar, you will be responsible for managing processes ensuring high level of efficiency and performance for Dealer Returns. This role will also be responsible for project implementation and change management that accompanies a system conversion.

Job duties and responsibilities may include, but are not limited to:

• Conduct root cause data analysis and propose proactive improvements

• Own Returns KPI’s and inspire individual team members to attain goals

• Own and manage KPI’s associated with Dealer inquiries via Salesforce Cases

• Evaluate team task assignments and rotation of tasks

• Request tools, reports and beneficial system changes based on deep dives into existing systems and data

• Provide periodic management updates

• Work with and influence multiple process partners including Transportation, IT, Operations, Policy, Inventory Management and Business Resources

• Function as the Lead Trainer for SPM Returns. Create training tools, schedules and innovative mechanisms for training

• Responsible for SOX testing and ensuring that the team is aligned with governance and compliance rules

• Ability to work with a diverse global team and ability to flex hours occasionally to meet with process partners

Basic Qualifications

• Bachelor’s degree is required. In lieu of a degree,an additional 2 years of experience insupply chain or logistics are required.

• 4+ years of experience in supply chain or logistics

• Experience providing customer training

• Previous experience leading a team

• Proven Data Analysis capability

• Utilize professional project management, 6Sigma, and lean techniques to manage reporting, checklists, presentations, and project timing, as well as delegate appropriately

• Excellent PC skills (Microsoft Word and Excel or equivalent)

Top Candidates Will Also Have

• Strong leadership skills to work with people from many different backgrounds, cultures and levels within the organization

• Strong communication and Change Management skills

• Previous experience managing projects

• Excellent time management, organization and prioritization skills allowing for multiple requests be managed at a time

Additional Information

Relocation is not available

This position requires no more than 15% travel

Final Details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website www.Caterpillar.com/careers. #Li

Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected applicant.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.