HCA, Hospital Corporation of America PBX Operator PRN in Myrtle Beach, South Carolina
* * * * Do you have the career opportunities you want in your current role? We have an exciting opportunity for you to join the nation's largest provider of healthcare services as aPBX Operator. * * As a PRN employee you'll enjoy: * Flexible scheduling * Competitive pay * 401(k) with employer match * Employee Stock Purchase Program Additionally, you will have a great opportunity for growth as you'll be joining one of the largest and most successful hospital organizations in the world. You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for dedicated professional like you to be a part of ourCommunicationsteam. Join us in our efforts to better our community!
As aPBX Operator, you will organize and direct incoming calls through the PBX console in a most expedient and professional manner. The Operator provides exceptional communication skills and plays a vital role in daily communication.
What you will do in this role: * You will answer the switchboard in a calm and professional manner. * You will page all personnel as authorized in department procedures in a professional manner. You will page, verify, and record all emergency calls. * You will maintain department on-call schedules. * You will report all telephone repair problems to appropriate areas as directed. * You will monitor all alarm indicators located in the PBX operator room: medical gas alarm, oxygen line pressure, fire alarm panel. Report immediately to the Engineering department when monitors go into alarm. * You will monitor dedicated CODE phone line at switchboard and respond immediately if alarms activate as authorized. * You will accurately transfer calls to the correct extension or department. * You will review and record information in the Communication Journal, including codes, customer/employer complaints, equipment problems/repairs, notable incidents, safety issues and concerns, and any other information that needs to be communicated to other shifts. * You will utilize the CPCS system to facilitate inquiry to provide accurate patient location.
What qualifications you will need: * You must have a high school diploma or equivalent * Operator and/or customer service experience is preferred Grand Strand Medical Center,located in beautiful Myrtle Beach, SC, is a 360 plus bed acute care hospital serving residents of Horry and the surrounding counties. Each day we are committed to building a healthy community across the greater Grand Strand. To accomplish this, we aim to identify top talent aligned with our values and dedicated to cultivating our mission. We invite you to learn more about this fantastic opportunity, who we are and how you can join our dynamic team.
Our hospital offers the only cardiac surgery program, neurosurgery program and pediatric intensive care unit (PICU) in Horry and Georgetown counties. Additionally, Grand Strand Medical Center is a designated Level I Adult Trauma Center and Level II Pediatric Trauma Center by South Carolina DHEC. Our hospital is also the only Comprehensive Stroke Center in the service area, certified by DNV-GL.
Grand Strand Medical Center is recognized by the Join Commission for the following programs: * Chest pain * Knee and hip replacement * Sepsis In addition, we have received awards from the American Heart Association for our treatment of heart attacks and strokes.
HCA Healthcare, the parent company of Grand Strand Medical Center, has been continually named a World's Most Ethical Company by Ethisphere since 2010. In 2018, HCA Healthcare spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
We are a family 270,000 strong! Our Talent Acquisition team is reviewing applications immediately. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job: *Admitting Registration Clerical & Scheduling
Title: PBX Operator PRN
Location: South Carolina-Myrtle Beach-Grand Strand Medical Center
Requisition ID: 00104-16370