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Career Area:

Finance

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.

Role Definition

• Performs ongoing service of cash management receivables for customers; leads, monitors and provides training for cash management services team.

Responsibilities

• Manage and distributes various reports.

• Performing the implementation of cash management receivables for various customers.

• Providing technical support and consultation for service representative, account management and sales regarding cash management receivables.

• Performing daily operation of cash management receivables team to ensure compliance with established regulations and policies.

• Provides support to a team of cash management analysts to support customer needs.

Consideration for Top Candidates:

• Past experience with Power Bi, Power Queries and Oracle.

• Previous experience with supporting in training of new team members.

• A 4-year university degree or equivalent diploma, preferably in Business or Accounting.

Skill Descriptors

Cash and Receipts Management: Knowledge of cash and receipts management; ability to receive and manage currency, checks, credit card data, money orders, debit cards, and other forms of payment.

Level Working Knowledge:

• Uses tools and techniques, under supervision, for detecting potentially fraudulent payments.

• Processes routine payments, returns, exchanges, voids and credits; maintains source documentation.

• Works with receiving and processing cash and cash-equivalent payments.

• Assists with closing out and reconciling daily activities and receipts.

Business Math: Knowledge of mathematical concepts; ability to apply mathematics appropriately to business transactions.

Level Working Knowledge:

• Describes the formulas for basic statistical functions such as average, median.

• Assures accuracy using basic validation and cross-checking techniques.

• Uses basic computational tools such as calculators, spreadsheets, or custom applications.

Fraud Detection and Prevention: Knowledge of fraudulent situations; ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraud.

Level Working Knowledge:

• Researches specific fraudulent acts that have occurred in a specific line of business.

• Utilizes recommended methodology to conduct fraud investigations.

• Selects appropriate fraud detection tools and techniques.

• Implements common fraud prevention tools and techniques.

Remittance Processing: Knowledge of remittance processing; ability to implement processes, technologies, equipment and applications associated with customer receipts from payments made.

Level Working Knowledge:

• Processes all basic payment transactions.

• Resolves common operational issues and problems that arise.

• Works with exception processing and escalation or referral procedures.

• Utilizes basic tools and equipment for remittance processing.

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Level Working Knowledge:

• Communicates the importance of customer needs/expectations and commits to resolving them.

• Solicits customer satisfaction feedback and acts on improvement opportunities.

• Helps link organizational objectives to customer needs and expectations.

• Meets regularly with Internal customers to understand their wants, needs and expectations.

Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Level Working Knowledge:

• Recognizes changing demands and priorities; validates changes with management.

• Obtains information about how current assignments contribute to organizational goals.

• Completes current work according to assigned priorities.

• Responds to day-to-day operational priorities while still making progress on project work.

• Performs at least 2-3 concurrent activities without reducing productivity.

Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities.

Level Basic Understanding:

• Explains the rationale for using BPI methodology.

• Identifies the main steps in a BPI project such as defining the existing structure.

• Describes BPI key considerations such as establishing process owners.

• States the major roles involved in business process management.

Additional Information:

• This role is a hybrid position and would require any successful candidate to commit to a minimum of 3 day per week in office requirement.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

June 20, 2024 - June 27, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.