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Career Area:

Finance

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Our common values and focus on inclusion and respect drive the decisions made by our company, teams and people. This is why we are committed to hiring and building diverse teams representative of the customers we serve globally. When you join our team, you can apply your unique life and job experiences and work in an environment where your ideas are heard, your contributions are celebrated, and your whole-self matters.

About Cat Financial

Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.

Role Definition

• Assist in managing portfolio volume and profitability for covered industries or products.

Responsibilities

• Assist in advising customers on insurance and risk management, utilizing commercial insurance products to fit customer’s needs.

• Assist in initiating renewal process for existing clients, and developing renewal or new business specifications.

• Assist in preparing proposals and insurance summaries based on evaluation of client coverage needs.

• Assist in the effort to build and maintain strong relationships with clients and insurance carrier representatives and resolving customer inquiries.

• Assist in development of programs and products, implementing robust pricing, risk validation, enrollment and documentation processes.

Skills Descriptors

Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.

Level Working Knowledge:

• Obtains information about product and service linkages with other products and services elsewhere in organization.

• Researches the target market and how the product and services are sold and delivered.

• Explains current status, delivery alternatives and announced updates to products and services.

• Summarizes key features of major products or services in own unit.

• Assesses own unit's product alternatives, costs, and pricing.

Risk Management: Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations.

Level Basic Understanding:

• Identifies major categories of business risks.

• Describes key issues and benefits of risk management practices.

• Describes potential consequences associated with specific examples of business risks.

• Makes use of organizational resources for risk avoidance and management.

Communicating Complex Concepts: Knowledge of effective presentation tools and techniques to ensure clear understanding; ability to use summarization and simplification techniques to explain complex technical concepts in simple, clear language appropriate to the audience.

Level Working Knowledge:

• Uses comparisons to familiar ideas when introducing a technical or novel feature.

• Separates fundamental concepts from supporting details in explaining a product or service.

• Explains products and services with little or no use of technical jargon or advanced vocabulary.

• Emphasizes the most important facts or features of a product or service.

• Perceives lack of audience comprehension; further simplifies explanation when needed.

Customer/Market Focus: Understanding of the importance of remaining aware of shifting market priorities and ability to respond to internal and external customer needs in a manner that consistently adds value.

Level Working Knowledge:

• Surfaces new or unexpressed customer needs.

• Focuses product and service features and functions on the customer's critical success factors.

• Develops consistent methods for maintaining customer responsiveness.

• Delivers customer value within parameters of profitability and other targets.

• Escalates systemic problems that could affect customer satisfaction.

Commercial Insurance: Knowledge of commercial insurance products, market segments and marketplaces; ability to enable a more effective application of the insurance organization's business.

Level Basic Understanding:

• Explains the basic concepts and terminology of commercial insurance.

• Demonstrates what primary market segments and product lines are in commercial insurance.

• Lists major types of commercial insurance products and compares their characteristics.

• Describes the channels through which commercial insurance products are sold.

Knowledge of Insurance Operations: Knowledge of the full spectrum of activities, practices, tools and considerations for insurance operations; ability to apply knowledge of insurance operations to provide administrative support to the insurance business.

Level Basic Understanding:

• Lists the major computer technology tools used to support the insurance business.

• Describes major activities of insurance operations and administrative support processes.

• Identifies major insurance product categories and corresponding products.

• Clarifies basic principles, processes and terminology related to the insurance business.

Property and Casualty Insurance: Knowledge of concepts, features and benefits of property and casualty insurance; ability to utilize knowledge of property and casualty insurance in the insurance products development, marketing, sales and other related functions.

Level Basic Understanding:

• Identifies the major channels through which property and casualty insurance products are sold.

• Describes the primary property and casualty insurance market segments and product lines.

• Locates where to find professional knowledge and regulatory and compliance information regarding P&C insurance.

• Clarifies basic concepts, features and terminology of property and casualty insurance.

Addressing Customer Needs: Knowledge of the principles and practices for addressing customer needs; ability to meet customer needs by offering appropriate products in an appropriate manner.

Level Basic Understanding:

• Describes the basic offerings of a product line and their primary features.

• Identifies the flexible product features that may help meet specific customer needs.

• Compiles a list of different product features and how they may or may not be significant to different customers.

• Researches different types of customers and how to address their various needs.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

June 26, 2024 - July 2, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.