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Job Information

Pfizer Digital Medical Engagement Director in New York City, New York


Pfizer is committed to delivering world-class digital medical capabilities to enable enhanced engagement with healthcare professionals for improved patient outcomes. As the healthcare communications and technology landscape in the Pharma industry evolves, the Medical Channel Excellence team focuses on navigating a complex regulatory environment to optimize engagement with healthcare providers across digital channels and platforms, driving improved education, clinical/business decision making, and allowing timely health information to close care gaps - with integrity. Leadership of innovative digital channels and platforms alongside medical insights, the team will optimize existing channels and identify new ones, ensuring seamless integration while staying at the forefront of digital capabilities.

The Digital Medical Engagement Director plays a critical role in developing a comprehensive digital strategy that execute scientific communications plans/data dissemination in partnership with the Global, US, and International Medical Content Channel and Medical Affairs teams, integrating digital platforms and channels to enhance engagement with healthcare professionals. This individual will also demonstrate strong leadership capabilities, creativity, and entrepreneurship to ensure the compliant dissemination of scientific data and education to our healthcare audiences. The Digital Medical Engagement Director brings medical expertise in scientific communications and medical strategy to the role, harnessing the ability to execute efforts across digital and social platforms.

The Digital Medical Engagement Director will report into the Digital Medical Engagement Team Lead as part of the overarching Medical Channel Excellence team and provide clear and actionable guidance about the evolving digital landscape, specifically regarding the assigned channel, to cross-functional stakeholders in medical - harnessing a "Dare to Try" culture driven by thoughtful risk balanced with integrity.


Digital & Social Media Channel Strategy

  • Acts as a subject matter expert (SME) and champion to develop and execute on advanced strategic creation of medical digital framework, integrating healthcare provider insights and channel expertise across all Pfizer medical products and markets across the globe.

  • Influences all Pfizer medical strategic scientific communications approach and plan, execution, and optimization of assigned digital and social media channel(s), orchestrating the dissemination of accurate scientific content to HCPs and other medical stakeholders, in alignment with MA-01.

  • Influences MEI leadership and MA leadership decisions on the long-term vision with short-term vision for digital and social media efforts, identifying barriers and enablers to catalyze the organization to develop, connect, and deliver upon the Medical Channel Excellence Team vision.

  • Identify innovative digital and social media solutions that align to the impact the Global Medical Affairs strategy and shape the digital roadmap and quickly deliver highest value outcomes at scale, executing on pilot projects to test/scale innovative medical digital efforts while solving highly complex challenges.

  • Enhance Global and US medical channel strategies for delivering scientific information digitally, ensuring the highest standards of accuracy, accessibility, and relevance.

  • Partner with cross-functional teams, including medical affairs, commercial, corporate communications, medical content, Integrated Media Strategy, digital/OSS, and other key stakeholders to ensure alignment across priorities and channels.

Medical Channel Execution, Analytics, and Metrics

  • Leads and coordinates insights and metrics strategy with internal stakeholders and Medical Analytic team to demonstrate the optimization of HCP engagement, content, and channel plans to use data and analytics to influence future planning.

  • Acts independently to lead, monitor, and analyze channel performance through robust KPIs and metrics to ensure effectiveness, usability, and relevance.

Cross-functional Collaboration around Medical Governance

Liaise with Global and US internal stakeholders, including Medical, Regulatory, Digital Readiness Team (DRT), Commercial, and Digital teams, to ensure alignment of technical specifications, customer user journeys, scientific content dissemination advancements (device agnostic), and compliance with industry and company regulations.

Basic Qualifications

  • Minimum degree requirement of PharmD/PhD/MD or DO with at least 3-5 years of relevant experience in a Medical Affairs organization.

  • 6+ years of experience needed with PharmD/PhD; 3+ years of experience with MD/DO

  • Experience in developing and executing digital/omnichannel data dissemination plans.

  • Highly motivated with demonstrated track record of high performance with outstanding results.

  • Demonstrated ability to work with multiple stakeholders.

  • Strong strategic skills including creativity and effectiveness in proactively identifying and addressing challenges.

  • Grasp scientific context and assimilate perspectives from stakeholders across Medical, Digital and those with digital channel expertise.

  • Strong track record of written and oral communication skills to develop and present scientific information to varied audiences and articulate messages succinctly.

  • Strong understanding of regulatory compliance, data privacy, and industry standards related to digital content dissemination.

  • Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Preferred Qualifications

  • Experience leading complex, cross-functional teams in developing omnichannel and/or multichannel strategy.

  • In-depth knowledge of healthcare industry trends and evolving digital delivery methods for scientific information to HCPs

  • Experience leading cross-functional efforts in digital content management.

  • Relevant therapeutic area expertise (primary care, specialty care, vaccines, oncology)

  • Experience in global medical communications and understanding of applicable regional legal and regulatory hurdles.


  • Travel as required, up to 20% of role.

Other Job Details

  • Last day to apply: June 25, 2024

  • Additional locations: Cambridge, MA; New York, NY; Any Pfizer Site, Europe

The annual base salary for this position ranges from $161,600.00 to $269,400.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

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