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Job Information

Hyatt Human Resources Generalist in NEW YORK CITY, New York


At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The ideal candidate for the human resource manager position will have experience in all areas of the Human Resource function. The position responsibilities include benefit administration, compensation, recruitment and retention, employee/labor relations, counseling, safety and training/development. This position will report to the Director of Human Resources. This person must have the ability to run a human resource office in the Director's absence.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.


Position Purpose:

Provides support and may supervise some functional areas of human resources including but not to limited recruitment and employment, compensation, employee relations, health and safety, wellness and benefit programs, team member services, and special projects.

Essential Functions and Responsibilities:

  • Manage the administration, communication and reporting of the hotel's benefits program

  • Supervise the recruiting, selection and placement activities for nonexempt personnel, initiates and maintains relationships with outside sources (e.g., Union Hiring Hall, colleges, student associations, employment agencies, recruiters, etc.

  • Submit weeklyschedules to the Union and ensure Union Dues are paid accurately and timely

  • Submit required monthly reports to the Union and ensure data accuracy Process requests for employment verification, unemployment claims and Worker's Compensation claims

  • Monitors, communicate and Process all merit reviews and PSA's relating to increases and review with Human Resources Director

  • Update and responsible for creating and implementing internal communications.

  • Ensures that all necessary Human Resources paperwork and documentation is forwarded to all appropriate hotel departments in a timely manner.

  • Provides project support through development and execution of key processes, events and initiatives

  • Assists in the planning, development, evaluation, implementation, and administration of human resources programs, policies, and procedures and their dissemination through the Human Resources policy manual, team member handbook, presentations, meetings, and other delivery methods.

  • Responsible for overseeing the compliance, monitoring and maintenance of I-9 Employment.

  • Eligibility Verification records Assist in the maintenance of affirmative action program; files EEO-1 report annually; maintains other records, reports, and logs to conform to EEO regulations.

  • Ensure that all new hire paperwork is completed including background, references, drug testing, I9 and other documents required by hotel policy or law.

  • Ensure that all separation paperwork is completed, including unemployment notices and separation checklists.

  • Assist Human Resources Director and Assistant Director to ensure that team member relations activities happen on a regular basis (i.e.: birthday cards, holiday events, TMOM, Town Hall, etc.)

  • Assist in the development and coordination of Team Member recognition, safety & well-being, and Good Neighbor programs

  • Assist Team Members with HRIS self-service application, travel discount program, and other similar tasks.

  • Prepares reports in conformance with legislated requirements or organization needs Perform day-to-day HR office related tasks such as answering telephones, sending/responding to emails, scanning documents, sending/receiving fax documents, filing, printing name tags and ID cards, ordering business card, etc.

  • Performs other related duties as required and assigned Required to attend all mandatory training sessions and meetings Regular attendance in compliance with company/Hotel policies and procedures

  • May be required to work varying schedules to reflect business needs of the hotel.

  • Ability to perform Physical Requirements as explained below.

Supportive Functions and Responsibilities :

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions:

  • Assist on applicant days and at job fairs with recruiting as needed

  • Assist with reports and preparation for training when needed.

Specific Job Knowledge, Skills, and Abilities:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:


  • Excellent guest service skills

  • General knowledge of employment laws and practices

  • Excellent computer skills in a Microsoft Windows environment, with proficiency in Excel, and the ability to learn HRIS system Strong analytical and problem solving skills

  • Superior verbal/written skills and presentation skills

  • Excellent organizational skills

  • Strong interpersonal skills essential

  • Ability to balance multiple projects at one time and ability to prioritize


Experience working in a Union environment Luxury hotel experience


High School Diploma required. Bachelor's degree or equivalent in business or human resources certification preferred.


At least 3 years’ experience in the administration of Human Resources programs such as engagement, recruitment, and leave of absence administration.

Primary Location: US-NY-New York City

Organization: Thompson Central Park New York

Pay Basis: Yearly

Job Level: Full-time

Job: Human Resources

Req ID: NEW010018

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.