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Global Corporate & Investment Banking - Central COO- Business Support Manager

New York, New York

Job Description:

The Trading Floor Management team is responsible for overseeing the daily operation of the Trading and Capital Market floors. This role requires strong leadership, multitasking, and risk management skills.

Job Description

General Responsibilities

• Onboards all new hires and transfers, i.e., Standard ID, email, hardware, software, and voice products.

• Employee separation

• Maintain accurate seating plans.

• DCT/FMS Updates

• Maintain RIF Logs

• Telecom Requests… NSR vs myTechnology

• Floor Etiquette

• Technology requirements

• Approver for after-hours work on Global Markets floors

• Overseer for Trading Floor Access

• Access Control Representative

• LOB Admin for Onboarding Portal

Business Management

• Submits all requests for Market Data via the Market Data Administration website.

• Approver for Direct Wire requests

• Working knowledge of general bank policies, programs, procedures and accounting practices

• Provides informational assistance to all associates on the floor, analysts to managing directors

• Liaison to HR, Legal, Compliance, Supervision, FL COOs

• Corporate Security liaison

• Works closely with GM & IBK Campus Recruiting, i.e. Summer Interns, VAP, and Campus Hires

• Works closely with senior management

• Monthly Move Activity Tracker, e.g. total monthly moves, departures, new hires

Technology & Infrastructure Management

• Interacts extensively with technology and telecom for problem resolution to ensure ongoing delivery of services and/or operations. Quality and timeliness are critical area for the trading environment

• Ensure that new hires and internal transfers into trading envelope have proper credentials for logging onto to the system Day One

• Coordination of all move activity on the trading floors, Capital Market floors, and Credit Research floors. Ensure costs are properly allocated to the correct business unit cost center.

• Hardware management

• Works with Trading Desktop Support team to ensure seamless technology integration and system reliability.

• Move and Space Management for Global Markets

Job Skills and Requirements

• Communication Skills: Will collaborate with co-workers, management, and clients. Will need to be able to listen and communicate effectively.

• Attention to Detail: From ordering hardware to adhering to Dodd Frank requirements, making sure every detail is right is crucial to the position.

• Leadership Skills: Will need the ability to resolve conflicts; the ability to make things happen.

• Analytical Skills: Finding inefficiencies and cost-savings is a part of the day-to-day job.

• Reliability and discretion: You will often learn of confidential and sensitive matters.

• Contributes to team effort by accomplishing related results are a requirement.

• Strong interpersonal, time management, and decision-making abilities are a must.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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