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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

The Global Tax Strategic Enablement team is part of the Global Tax organization and interacts with a variety of tax functions within Global Tax to improve their processes through optimization and incorporating various forms of automation and next-generation tools.

We are looking for a motivated colleague who is collaborative and passionate about transforming processes using automation and technology tools to solve difficult business issues. The ideal candidate is expected to have combination of technical knowledge, product management, project management and a strong will to grow and learn. The individual will report to Global Tax Strategic Enablement Director and will be based in New York.

Key Accountabilities:

• Collaborate with business partners in Global Tax, to identify viable automation opportunities & assess feasibility and detailed analysis in consideration of various automation solutions

• Evaluate in-depth manual processes, suggest process optimization, rationalization & assess viability of automation tools and recommend best automation option.

• Ability to do process mapping, requirement gathering and curate POD – POA for the process and recommend solution options with Pros and Cons.

• Facilitate automation by leveraging self-service tools, partnering with AET in capacity of product owner to use enterprise capabilities, or partner with development resources to deliver a solution working in ‘Agile’ environment. Design and build integration components and interfaces in collaboration with Architects and Infrastructure Engineers, as necessary.

• Create End to End development roadmaps, monitor and ensure smooth roll-out. Resolve issues and remove roadblocks, coordinate with SMEs and development team to perform comprehensive and robust testing including parallel runs and facilitate deployment via standard AET processes. Prepare/hand-off process owner support documentation.

• Define program objectives, scope, and success criteria in collaboration with stakeholders.

• Develop and maintain program roadmaps, ensuring alignment with business goals.

• Manage multiple interrelated projects, ensuring seamless execution and integration.

• Identify and mitigate risks while ensuring timely resolution of issues.

• Communicate program status, risks, and progress to stakeholders regularly.

• Collaborate with business partners and senior leaders across Finance functions to enhance transparency, provide progress updates and proactive communication on various automation initiatives.

• Conduct training sessions to spread awareness on the tools and technology, upcoming new tech trends to ensure Global Tax has the awareness and the skill to optimally utilize and adopt newer tools and technology. Help build digital mindset in Global Tax

• Identify opportunities to adopt innovative technologies and collaborate with owners of existing Enterprise tools. Perform research on evolving technologies and identify use cases to implement.

• Manage tax system installation, maintenance, security, and software updates

• Ensure regular and timely updates on the progress of initiatives are captured and shared with the leaders and stakeholders.

• Responsible for ensuring proper documentation is maintained for all the projects on Confluence and other sites (as needed).

• Responsible for timely updates of Bi – Weekly Summary, Scorecard and other KPI Dashboards for the leadership to maintain complete transparency and provide regular project updates.

Minimum Qualifications:

• BS/BTech degree required, Computer Information Systems, Computer Science. With a Minimum 7 years of Product Management experience and at least 5 years of Project Management experience

• Demonstrated strategic thought leadership; superior problem-solving and analytical skills, ability to assess business objectives/strategies and define/implement appropriate strategies.

• Demonstrated Fintech experience working with Technologies, SMEs, and Systems to understand requirements, assess functional and system flows & linkages, and partnering with development resources to recommend optimal POA design is required.

• Experience to the automation tools and programing languages like SQL, open-source coding (like Python), ETL tools (like Data Watch, Alteryx), Power Platforms is required.

• Ability to learn new software and processes under tight deadlines. Ability to document and coordinate with SMEs and development resources during delivery life cycle is required.

• Experience with thorough requirement gathering, documentation, POD – POA process mapping, process rationalization, solution design, draw long-term and short-term product roadmap is required.

• Requires hands-on knowledge and understanding of architecture, requirements analysis, applications systems design and integration, with a detailed understanding of applicable programming methodologies is required.

• Experience with Microsoft Power Platforms, and Microsoft SharePoint.

• Experience with process analytics, refinement, and reporting tools like Power BI, Tableau and other Data Visualization Tools is required.

• Experience with Data Structures and Data Warehouse on Public Cloud technology, using and leveraging it for Advanced Data Analytics, Machine Learning, GenAI is preferred.

• Experience with coaching and mentoring colleagues on Product Management & development is required.

• Experience with Agile and SDLC methodology is required.

Preferred Qualifications:

• Other professional certifications/MS degree. 8 years of Product Experience will be preferred

• Direct experience with technologies such as Python, Advance SQL, Java

• Direct experience with next generation tools including Machine Learning, NLG, NLP & AI

• Familiarity with BPMN and CMMN is preferred

• Hands on experience in Big Data Components/Frameworks (Hadoop, HBase, HDFS, Hive, Scala etc.) is desirable

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Job: Product

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25004339