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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Platforms and Capabilities team within Global Risk and Compliance (GRC) is responsible for building and implementing leading-edge platforms and solutions for risk management. Our vision is to “provide best-in-class Platforms and Capabilities that enable the risk management framework in GRC and across the Company and empower colleagues to excel at risk management activities.”

We are seeking a Project Manager to be a part of this important evolution of the next-generation Risk Management and analytics products. In particular, this person will work on the ‘Integrated Risk Management’ team. The Project Manager will provide day to day strategic support and will be responsible for project management (creation of project timeline, budget allocation, resource planning, etc.) of technology products and platforms for the GRC organization.

As Project Manager, you will be responsible for the planning, coordination, and delivery of IRM projects from initiation to implementation. You will be responsible for ensuring visibility across other tech teams and business stakeholder groups of the status and any outstanding risks and issues. You will also identify, support, and/or action next steps to resolve impediments to delivery. You will ensure project meets compliance and regulatory obligations with the highest quality of deliverables. And you will provide regular project status updates to peers and leadership. You are not afraid of pushing boundaries to achieve the best outcomes for Amex.

Key Responsibilities:

• Drives execution on defined projects or tasks in low to medium-complexity environments

• Develops project plans and ensures that the scope and approach are fully understood by all stakeholders

• Monitors and communicates progress of project delivery by cost, scope, schedule and including the assessment of risks/issues

• Identifies the project critical path and closely manage those activities

• Identifies inter-team and external technical dependencies

• Facilitates technical conversations (e.g., relating to architectural approach and system design)

• Works within and across team(s) to track status of risks, issues and impediments to the project delivery and escalate accordingly

• Provides and consolidates inputs for leadership updates on delivery status and key decisions needed to support project delivery

• Take meeting minutes and drive any actions assigned

• Tracks key project achievements and any lessons learned

Education and Experience:

• Master’s/Bachelor’s degree in Computer Science, Computer Engineering, Information Systems Technology or related field

• Agile certification is preferred

• Good to have – Rally/JIRA/Confluence experience

• Good to have – Agile/Scrum methodology experience

• Excellent time management skills with ability to manage multiple projects

• Prior relevant Technology and business work experience

• Ability to work with Engineers, Product Managers and Vendors to achieve project goals

Knowledge and Skills

• Ability to facilitate technical meetings and discussions of any technical challenges and systems design

• Ability to collaborate across teams and bring different opinions to consensus

• Ability to maintain a high attention to detail in a deadline-driven work environment

• Strong verbal and written communication skills with demonstrated experience engaging cross-functional stakeholders and business partners

• Understanding of project management process, project management software tools, templates, and management techniques

• Experience in risk management disciplines

• Working knowledge of agile and lean software development methodologies, and the importance of iteration and continuous validation

• Strong strategic thinker with the ability to prioritize tasks and drive results across various initiatives

• Strong organizational and project management skills with ability to multi-task and manage multiple work-streams

• Ability to analyze issues and business use cases, document analysis, and execute plans to action

• Ability to work under pressure and adapt quickly in an environment with evolving business demands

• Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority

• Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged

• Confident with the ability to challenge the status quo and drive innovation - articulate point of view with a rationale and be able to defend it

• Proven ability to build collaborative, trusting cross-functional relationships across diverse set of stakeholders

• Excellent problem solving and analytical skills with comfort with data-driven decision making

• Strong interpersonal and communication skills

Qualifications

Salary Range: $80,000.00 to $155,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

• Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Product

Primary Location: US-New York-New York

Other Locations: US-Arizona-Phoenix

Schedule Full-time

Req ID: 25000710