Job Information
American Express Senior Analyst of Operations and Process Management in New York, New York
Description
You Lead the Way. We’ve Got Your Back.
When you join Team Amex, you become part of a global, inclusive and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other with the utmost integrity. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact -every colleague has the opportunity to share in the company's success.
The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing and experiences. We have an ambitious goal: to be the most creative department in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective.
Within GABM sits the Global Brand Content & Media team who is responsible for building inspiring brand creative and assets to drive consideration for target audiences, effective placement through strategic media planning and buying and leveraging cultural marketing and brand platforms to support enterprise priorities.
We are looking for a highly motivated and experienced Sr. Analyst to join our growing marketing team. In this role, you will play a pivotal role in identifying and implementing process improvements to enhance marketing efficiency and effectiveness while working closely with marketers and their teams.
Key responsibilities :
Develop and implement process documentation and best practices for marketing operations
Drive process and operational excellence across the broader Global Brand Content & Media (GBCM) team
Collaborate with cross-functional teams including Procurement and Operational Excellence teams to ensure seamless process operations and execution
Lead all Third Party Lifecycle Management requirements for designated vendors
Manage internal risk self-assessments, business control testing and other process documentation for GBCM, in partnership with the Operational Excellence team
Manage SmartBuy and other engagement processes with vendors and agencies
Ensure 100% compliance across a range of initiatives including internal enterprise trainings and compliance scorecards
Minimum Qualifications :
Minimum of 3 years of experience in marketing operations or similar roles
Excellent project management and communication skills
Ability to work independently and as part of a team
Strong attention to detail and commitment to accuracy
Comfortable working in “white space” and willing to take on incremental responsibilities
Strong analytical skills with proficiency in data analysis tools (e.g., Excel)
Proven ability to collaborate effectively with cross-functional teams to achieve goals
Qualifications
Salary Range: $55,000.00 to $105,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise.
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Job: Marketing
Primary Location: US-New York-New York
Schedule Full-time
Req ID: 24008479
American Express
- American Express Jobs