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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Enterprise Data Governance & Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization.  EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.

The Enterprise Data Platforms (EDP) organization is part of the American Express Enterprise Digital and Data Solutions (EDDS) Group. EDP manages the Big Data Ecosystem which helps to centralize data across the company with built-in governance and democratization of access to a broad user community. The team is driving the future of our business by building products and platforms that delivers trusted and quality data for decision science processes, big data applications and analytical users.

We are looking for a Product Manager for our Analytical Insights and Solutions team within the Enterprise Data Platforms organization. This role works closely with Business, Technology, Infrastructure partners and Colleagues to deliver deep insights into platform resource utilization, costs, and performance, enabling strategic optimization initiatives to enhance user experience and operational efficiency.

Primary Responsibilities:

• Define the product vision and strategy for user insights in close partnership with technology teams and business stakeholders across the enterprise.

• Collaborate with product and technology partners to deliver customer centric solutions best tailored to AXP colleague and customer needs.

• Design solutions for BI & Analytical users that overcome on-prem challenges and streamline journey within public cloud.

• Partner to Develop Enterprise BI Strategies to assist use case teams and deliver seamless user experience.

• Evaluate External BI Tools/capabilities landscape in data asset management and analytics to assess the applicability to Amex Platform.

• Partner with Central Asset Registry to manage ownership lifecycle of Analytical Use Cases in adherence to the defined policies and frameworks.

• Understand the current on-prem big data platform landscape, architect the target state architecture, and execute the modernization roadmap to public cloud infrastructure.

• Building and maintaining relationships with internal and external stakeholders to understand their analytical and data distribution requirements.

• Develop presentations and communicate with various levels of leadership across the enterprise.

• Identify needs, opportunities, gaps, and resolve customer challenges with EDP product offerings and enhancements.

Qualification Requirements:

• 2 years of product owner experience in driving agile development processes to deliver new product asks.

• Strong understanding of products and services in Google Cloud Platform (GCP), cloud technology, BI Tools and third-party cloud products

• Knowledge of big data platform architecture, data management and newer developments in the industry.

• Highly organized and self-motivated individual who can combine problem-resolution, and critical thinking to apply a business lens to design customer-obsessed solutions.

• Demonstrated ability to translate data insights into strategic business recommendations. Strong problem-solving skills and experience in driving business results.

• Inherent customer focus with an ability to interact with leaders at all levels of the organization.

• Possess a unique blend of business and technical savvy, excellent communication & collaboration skills; ability to build relationships, partner with cross-functional teams to deliver on shared objectives.

• Degree in STEM fields with work experience in information management, strategy, or the payments business

Qualifications

Salary Range: $60,000.00 to $110,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Product

Primary Location: US-New York-New York

Other Locations: US-Arizona-Phoenix

Schedule Full-time

Req ID: 25004915