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Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Senior Executive Assistant will provide administrative support to the EVP and Head of Enterprise Risk Management & Risk Oversight (ERMRO) and play a key role in supporting the Enterprise Risk Management & Risk Oversight organization for American Express. The EA should be a dynamic individual who is proactive in anticipating and adapting to the needs of the ERMRO team and is focused on accuracy, speed, flexibility and attention to detail. The ideal candidate must be experienced in handling a wide range of administrative-related tasks and be able to work in a fast-paced organization, managing multiple tasks and competing priorities. Critical to the success of this position are strong communication skills, a team-player attitude and the ability to develop positive working relationships with a wide range of colleagues both within and outside of American Express. This is a unique opportunity to interact with the external regulatory community and senior management offices at American Express.

Key Responsibilities:

• EVP calendar management, including the coordination of complex meetings and events with internal senior leaders and external stakeholders

• Support the ERMRO EAs/team with external meetings and conferences, including scheduling, logistics, receiving in-person visitors to the office, and attendance tracking

• Support team administration including onboarding for new hires, coordinating with real estate, setting up group wide team meetings and coordination of special projects

• Booking and coordinating travel arrangements for EVP

• Maintain ERMRO email distribution lists

• Support colleague engagement activities in coordination with Chief of Staff

• Prepare, review, and process expense reports, and ensure T&E is in line with company policy and budget

• Process contract invoices and purchase orders in Ariba

• Support other admin responsibilities: ordering supplies, maintaining team org chart, and ad-hoc projects

• Build relationships with key partners across the company, including CEO/GRC offices, Corporate Secretary, General Counsel’s Office, external consultants, and regulators

Minimum Qualifications

• Proven experience (at least 4 years) working in a fast-paced, complex, and dynamic environment with senior executives and C-suite offices

• Excellent organizational, administrative, and interpersonal skills, demonstrating good judgment in dealing with senior executive offices and key stakeholders

• Strong attention to detail with timely follow-up

• Excellent communication (oral, written, listening) skills, a positive attitude and solution-oriented demeanor

• Strong sense of integrity with ability to handle confidential and sensitive information with discretion

• Ability to prioritize multiple tasks with minimal guidance and to proactively identify and resolve issues

• Strong calendar management expertise and a working knowledge of common administrative systems and processes (e.g., purchasing, travel, expense management, etc)

• Proficiency in Microsoft Outlook and Microsoft Office, including Word, Excel and PowerPoint

• Proactive in anticipating needs of stakeholders and responsive to requests in a timely, efficient manner

• Be onsite 4 days a week and when there are Board or committee meetings, subject to change as needs evolve

Preferred Qualifications

• Previous experience in financial services and/or risk management

• Natural curiosity to lean in even when objectives are ambiguous

Qualifications

Salary Range: $38.45 to $57.70 hourly bonus benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Administration

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25000814