We Hire America Jobs

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Reporting to the Director of Core Network Innovation, the Senior Manager of Core Network Innovation will help design, develop, and deliver on a strategy to evolve the network value proposition for our core payments products – Credit & Charge. Collaborating with a cross-functional team you will deliver on a roadmap that enables Credit & Charge growth.

An ideal candidate will be a critical thinker and problem solver, with a passion for the customer and to improve our core payments products.

In this key role you will:

• Help develop the product and capabilities strategy that support Credit & Charge growth, including improvements to our authorization experience (across card rails)

• Define the value proposition for Network core payment solutions/capabilities, including the customer experience anchored in customer needs

• Identify opportunity areas for the business – keeping a watchful eye on competitors in the payment industry, assessing their products and strategies to maintain a competitive edge.

• Manage, and prioritize product roadmaps.

• Manage product metrics for the team, utilizing data analytics and insights to make informed product decisions

• Develop and execute on the Go to Market Strategy for new solutions

• Manage Audit response where necessary – for products and processes managed by the team

• Ensure thorough documentation of product specifications, and project timelines.

• Stay updated on payment industry regulations and compliance requirements, ensuring products adhere to relevant standards.

The successful candidate will have the following:

• Experience: Background in product management, creating transformational strategies, identifying future business needs, and understanding the payments industry. Specific experience in developing or managing products in the network space (eg: products related to e-commerce, authorization, etc.) would be a plus.

• Entrepreneurial Mindset: Ability to spot new trends and opportunities, develop a business case which others can be persuaded to support, and overcome objections and obstacles in making the vision a reality.

• Intellectual curiosity: High intellectual curiosity, with excellent creative and critical thinking and problem-solving skills and ability to deal with ambiguous or undefined problems.

• Strategic thought leadership: Strategic and innovative mindset, with the ability to synthesize and translate market and industry trends into opportunities for AXP to drive innovative solutions.

• Transformational spirit: Proven track record of change management and delivery in complex and highly matrixed organizations.

• Executive communication: Outstanding communicator with the ability to distill complex topics into clear and concise messages, adapted appropriately for the audience.

• Highly collaborative: Ability to collaborate, and build strong relationships with, internal and external stakeholders to deliver value beyond traditional means.

• Great attitude: High energy, an optimistic attitude, and a good sense of humor.

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Product

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 24007702