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Job Information

American Express Senior Manager-Data Analytics in New York, New York

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express’s Global Commercial Services (GCS) business offers a wide range of card and payment programs, expense management tools, consulting services, business financing and cross-border payments solutions to small businesses, mid-sized companies, and large enterprises around the world.

Within GCS, the Global and U.S. Large Enterprises (G&L) segment offers industry-leading T&E program management solutions (e.g. corporate travel cards, central billing solutions) but also a growing set of business-to-business payment products to help large enterprises manage their spending while realizing cost savings, process control, and cash flow management improvements.

The Sales Enablement, Pricing, & Transformation (SPT) team is the analysis and business decisioning arm of Global Commercial Services (GCS) responsible for studying business performance and uncovering actionable insights to architect GCS growth.

The Senior Manager, SPT G&L will focus on partnering with the Global & US Large (G&L) Sales and Client Management Teams. They will be a key thought partner to the G&L Sales Enablement and business leadership teams on special projects, segment analytics and executive presentations. The Manager will work very closely with several cross-functional partners G&L S&T, SABE, Finance and other supporting teams.

The ideal candidate has familiarity with GCS Sales and Client Management teams and will be able to coordinate across key partners to ensure there is alignment and collaboration on priorities. They will possess thought leadership, critical thinking, communication, and organizational skills, and will have a consistent track record of excellence operating independently within a strong team environment!

Key Responsibilities:

  • Collaborate with multiple teams (Sales, CLM, P&I, S&T) and produce accurate and timely reporting and analytics that enable Senior Management to understand business results, field performance and key driver analysis across G&L Business Development teams.

  • Support deep dives to uncover strategic insights to optimize field performance focusing on such measures as pipeline management, win/loss, retention, and revenue optimization

  • Drive ongoing process improvements to reduce production times, increase accuracy and improve transparency

  • Provide ad-hoc analytics and support

Minimum Qualifications:

  • Undergraduate degree required.

  • 3 years of experience in sales enablement, performance planning, consulting, or related fields.

  • Ability to build strong partnerships and work collaboratively with others to meet shared objectives.

  • Exceptional written and verbal communication skills and comfort presenting at all levels of the organization.

  • Accountability for self and others to meet all commitments and deliverables in a timely manner with a high attention to detail.

  • Experience leading multiple and complex workstreams and working across departmental boundaries to deliver a diverse set of initiatives that result in successful outcomes.

  • Strong business insight and experience with Sales and Account Development organizations, and the ability to understand their structure, operations, and strategic priorities.

  • Can win attitude and a desire to learn in a fast-paced environment

Preferred Qualifications:

  • Strong project management skills with a record of successful results on complex, large-scale, cross-functional initiatives

  • Proactive approach to tackle new opportunities and challenges with high energy and enthusiasm

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Data Mgmt and Analytics

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 25000133

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