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We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Product Manager

What does a Senior Product Manager do at Fiserv?

The BentoBox Marketing and Commerce Platform delivers a seamless guest experience dedicated to accelerating growth and helping restaurants thrive. BentoBox empowers modern restaurants to build their online presence, diversify revenue, engage with diners, and increase operational efficiency. To do so, the platform includes products such as websites, ordering (online ordering, pre-order & catering, gift cards, merchandise, tickets), events management, and marketing tools.

Fiserv is hiring for a Senior Product Manager of Integrations to join our growing team. This Senior Product Manager will manage and deploy a dedicated team of Engineers, Designers, and Product Operations associates to ensure restaurant operators have a seamless experience integrating their BentoBox products with third-party platforms in allowing for an effortless exchange of data and functionality. This is a pivotal, high-leverage role that will have a significant impact by expanding our ecosystem, driving customer satisfaction, and supporting business growth through strategic partnerships and stakeholder management throughout Fiserv.

What You’ll Do

• Identify and prioritize third-party integrations that deliver the most value to mutual customers, align with business goals, and expand our platform’s capabilities

• Evaluate potential partners and integrations based on customer needs, market demand, and business impact to build a clear and scalable integration roadmap

• Build and maintain strong relationships with third-party partners to understand their capabilities, align on shared goals, and ensure successful integration delivery

• Gather feedback from customers and internal teams to identify pain points, surface new integration opportunities, and enhance the overall customer experience

• Monitor industry trends, competitive landscapes, and emerging technologies to identify new opportunities and maintain a competitive edge in the restaurant technology ecosystem

• Lead agile development ceremonies with your embedded and dedicated engineering and design teams

• Collaborate with partnerships, engineering, design, and marketing teams to deliver high-quality, seamless integrations from concept to launch, ensuring alignment across all stakeholders

What You Need To Have

• Bachelor’s degree or higher

• 5+ years of product management experience

• Proven track record of delivering successful third-party integrations

• Strong understanding of APIs, webhooks, and their documentation

• Ability to define and execute an integration strategy that aligns with customer needs and business objectives

• Ability to work closely with engineering teams to scope and deliver technical solutions

• Experience collaborating with external partners, including negotiating priorities, aligning on roadmaps, and driving successful outcomes

• Ability to manage multiple integrations simultaneously, balancing short-term deliverables with long-term strategic goals

• Experience bringing integrated products to market, including coordinating with marketing and sales to drive adoption and customer success

What Is Nice To Have

• Familiarity with restaurant technology, particularly point-of-sale

• Experience working in front-of-house restaurant operations

• Clear and impactful communication style and skills

• Strong analytical skills

* In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

Salary Range

$110,700.00 - $189,700.00

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

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