We Hire America Jobs

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.

The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.

The Delta Co-Brand Marketing team focuses on the growth and innovation of Acquisition and Customer marketing in both Delta and Amex Channels. We are seeking a skilled and proactive Sr. Analyst to join our team of impactful channel marketers. This Sr. Analyst will work across the Acquisition/Customer marketing teams and Co-Brand Product Development teams to support strategic data and capabilities initiatives. It is an exciting opportunity to deliver high priority capability projects that scale and optimize our Cobrand marketing engine to deliver significant business impact and value.

How will you be successful in this role?

• Support the strategy and planning for the Delta Co-Brand Data & Capabilities Roadmap in close partnership with Delta’s Digital tech and Marketing teams.Focus areas include Partner API integrations, Targeting and Airport Face-to-Face capabilities.

• For prioritized initiatives, work with Co-Brand Customer and Acquisition Marketing team to gain alignment on scope of work, high-level business requirements, and key partner decisions prior to tech engagement.

• Partner closely with Product Development, Delta, and Marketing Partners throughout tech Discovery, Solutioning, and Development to deliver projects flawlessly.

• Support the team in establishing value to complexity model for assessing capability opportunities across Co-Brand through in-take form and established prioritization process.

• Document and effectively track towards capability project plans: meeting deadlines, working with partners, raising risk concerns, and successfully completing projects.

Qualifications

• 2-4 years in a Marketing or Business Analyst role, or similar

• Ability to understand and communicate complex projects and tech requirements.

• Passion for understanding the needs of our customers and those of our partner’s customers to create best-in-class experiences across the travel ribbon.

• Problem-solving mentality

• Financial acuity and knowledge of MS Excel

• Develops high-quality presentations to effectively communicate learnings with key partners

• Strong organizational skills with the ability to manage multiple work streams and projects simultaneously with many partners

• Teammate who can communicate effectively and build strong cross functional relationships

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job: Marketing

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 24009990