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J&J Design, part of the Johnson & Johnson Family of Companies, is recruiting for a Senior Manager, Healthcare

Solutions to be located in New York, NY.

We are Johnson & Johnson, the most recognized health and personal care company in the world. Founded in 1886, J&J is a Fortune 50 company with nearly 128,000 employees in more than 275 companies across 60 countries. We blend heart, science and ingenuity to profoundly change the trajectory of health for humanity. This is our purpose. This is what sets us apart.

The J&J Design Studio works globally across the Company’s business segments: Consumer, Pharma, Medical Device and Corporate. By utilizing the power of design, we optimize the user experience for consumers, employees, healthcare providers and patients.

We are not a traditional design studio. Because we collaborate with our business partners at the inception of new product development, we are able to apply design thinking and craft creative solutions to products being developed.

We are committed to creating an authentic and inclusive environment where you will thrive both personally and professionally.

Candidate Profile

In this position, you will play a significant leadership role through the development and execution of product/service designs and strategic programs. Working with Commercial partners within the pharmaceutical sector, you will be key to advance these programs and bring them to fruition.

You have a strong strategic sensibility with a deep understanding of customer- and care-centered products and services that drive innovation to deliver differentiated, holistic solutions which improve patient outcomes.

You are focused and enthusiastic – with the analytical understanding that by tackling a complicated problem you are able to transform it into a creative and significant solution. You are able to take both a bigger-picture strategic view as well as advance successful solutions delivery at the program level.

You are a self-starter and a confident leader who can represent JJD on a cross-functional team, guiding teams to deliver intelligent, people-centered solutions. You have a high level of purpose and will only deliver excellence in work quality.

Primary Responsibilities

• You will bring expertise in both strategic thinking and solution development from early-phase strategy and user needs identification through to development, implementation and launch

• You are a valued partner in the development and application of a customer and patient-centered design approach to be insights-led and needs-driven in the creation of holistic pharmaceutical product and service solutions

• You’ll further identify opportunities to enhance the quality of patient and customer experiences and support the Janssen Commercial organization to best realize and incorporate these experiences

• You will grow and maintain strong cross-functional partnerships; your strong collaborative skills will build deeply integrated plans for how Design will deliver value for both end-users and our Commercial stakeholders’ business objectives

• You have the capability and bandwidth to manage multiple projects consecutively and successfully

• You will work effectively within Janssen compliance practices

Qualifications

• A bachelor’s degree is required, with a major in design or related field preferred

• 10 – 12 years of design and strategic leadership-related experience is required

• Demonstrated experience in defining and applying strategic business goals and customer experience insights to guide design strategy and execution is required

• Capability to apply customer insights and the identification and synthesis of user needs into design opportunities is required

• Ability to build effective, sustainable relationships with Commercial stakeholders as well as connect with R&D and Supply Chain partners as appropriate is required

• Facility to work collaboratively with both internal and external stakeholders to support effective program execution

• Strong visual, written, and oral communication skills are required

• Proven and validated experience managing myriad multi-disciplinary teams and complex product and service design programs is required

• Financial budgeting skills and proficiency is required, as well as strong strategic project and account management capabilities

Above all else

• Friendly, thoughtful and perpetually curious

• Humble to your core with a sharp emotional intelligence

• Able to build trust, even when communicating a dissenting point of view

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Primary Location

United States-New York-New York-601 W 26th Street Suite 310

Organization

Johnson & Johnson Consumer Inc. (6101)

Job Function

Marketing

Requisition ID

2005880855W