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Job Information

American Express Manager-Account Development (Virtual - NY/NJ) in New York


You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Manager, Client Management, US Large Enterprises – NY/NJ

The GCS US Large Enterprises manages strategic corporate payment relationships with clients, including many multinational organizations. This Client Manager, Large Enterprises is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio of up to approximately ten clients in New York and New Jersey.

Role Responsibilities :

  • Serve as payments expert to proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients.

  • Tailor sophisticated commercial card solutions to client needs (Corporate Card, Purchasing Card & B2B Solutions)

  • Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth

  • Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders

  • Identify and develop relationships with decision makers within client organizations to influence program management and growth

  • Engage, develop, and strongly influence mobilizers across multiple levels within the client’s organization to demonstrate American Express’ differentiated value and achieve profitability objectives

  • Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions

  • Collaborate with various divisions of American Express to develop and implement customized and strategic account plans

  • Attend earnings calls, review annual financial reports, 10K, and other financial tools as well as staying current on client industry trends to help identify growth opportunities for each client in portfolio

  • Analyze internal and external data sources to uncover expansion and retention opportunities and to craft compelling portfolio strategies

  • Achieve portfolio growth and retention targets

  • Manage internal accountability and reporting processes

  • Comply with all regulatory and policy requirements

Ideal Skill Set Includes:

  • Influence & persuasion

  • Strategic thinking

  • Client enablement

  • Financial acumen

  • Consultative approach

  • Relationship-focus


Individual Qualifications/Requirements:

  • Minimum of 3 years prior strategic relationship management and/or sales experience including providing account management, operational servicing, and business development with an existing client base

  • Must possess a sense of urgency and deep resilience to drive results and win

  • Experience with managing complex and challenging clients

  • Demonstrate a comfort and effectiveness in establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies

  • Entrepreneurial approach to portfolio management; able to identify opportunities and mange through the end-to-end sales process

  • Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth

  • Effective oral and written communication skills, with the ability to influence internal and external partners

  • Ability to gain in-depth understanding of client needs, to develop and execute a client-focused strategic plan with limited support and guidance

  • Ability to effectively present products, technical solutions, and financials to clients in a strategic manner

  • Bachelor’s Degree required

  • Applicants must reside in the NY/NJ area


Salary Range: $80,000.00 to $155,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries

  • Bonus incentives

  • 6% Company Match on retirement savings plan

  • Free financial coaching and financial well-being support

  • Comprehensive medical, dental, vision, life insurance, and disability benefits

  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Sales

Primary Location: US-New York

Other Locations: US-New Jersey

Schedule Full-time

Req ID: 24012331