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Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

The Consumer Marketing Services organization is responsible for marketing for all US consumer charge and credit products including acquisition of new members, deepening engagement in early tenure, loyalty marketing for tenured members and retention efforts spanning all channels. 

The Co-brand Partnership Marketing Team within Consumer Marketing Services is focused driving growth and engagement amongst our largest cobrand partners.

The Senior Analyst - Delta Co-Brand Acquisition marketing will co-lead our high touch channels that engage with the prospect across their full travel ribbon in-airport, and in-flight, in-person and dialogic channels. S/he will work closely with internal cross functional partners and our co-brand partners at Delta to develop and drive forward a strategic marketing with a compliance first mindset to engage prospects as they navigate their travel journeys.

Set the strategic vision for acquiring new accounts in Delta’s channels and build an annual roadmap of initiatives to drive conversion, and acquire engaged Card Members across the Delta SkyMiles Credit Cards portfolio.

This is an opportunity to join an impactful team that delivers significant results for Consumer Marketing Services. This role is for someone with a passion for marketing, a track record of data-driven decision making, a true collaborative spirit.

Qualifications:

• Develop and optimize the strategic vision for acquiring new and upgrading existing accounts throughout multiple journeys in-airport and in-flight.

• Analyze channel and program performance to forecast portfolio acquisition trends as well as opportunities for scale/growth

• Provide regular reporting and portfolio performance deliverables to leadership – strong Excel experience a plus

• Lead campaign management activities including execution, results analysis, forecasting & budget management; creative and offer testing in partnership with leader

• Serve as a key team member to both internal stakeholders and external delta partner on delivering holistic campaign strategies

• Partner closely with internal partners, including Digital teams, Finance, and Risk, to identify and deploy strategies to acquire high quality prospects while staying compliant

• Domestic travel a potential requirement for Partner conferences/meetings

• Create a positive and fun work environment to engage with internal and external teams

Preferred Qualifications:

• 2-3 years of professional marketing experience

• Prior Acquisition/growth marketing experience preferred

• Strong relationship building and partner management experience

• Fast learner who thrives in a dynamic, fast paced and ever-changing environment with the ability to deliver innovative ideas

• Ability to think strategically and creatively but also can develop and execute solutions that drive meaningful, measurable results

• Exceptional interpersonal communication with the ability to work with cross-functional teams and communicate with colleagues at all levels

• Analytical thinker with ability to leverage data to inform and influence decision-making

• Solution-based mindset with ability to navigate through changes and influence change

Qualifications

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Job: Marketing

Primary Location: US-New York

Other Locations: US-New York-New York

Schedule Full-time

Req ID: 25004830