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You Lead the Way. We’ve Got Your Back

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express Global Commercial Services (GCS) is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. As part of GCS, the Small Business Card Partnerships Team sits within our Small Business Card & Loyalty team in the Small Business Products & Blueprint organization. The Small Business Card Partnerships team is responsible for managing Card partner benefits and external relationships with strategic B2B partners (e.g., Dell, Adobe, Indeed, FedEx), developing the strategy for new partnership opportunities, leading business development for new partner benefits on Card that are unique to Small Business, and overseeing delivery to our customers.

The Senior Manager, Partnerships & Business Development responsibilities will span that of business development and partnership management to drive partner-funded value on GCS core card products.

Key Responsibilities:

• Business development of new value – source partnership opportunities in line with product strategy; partner with Finance to create internal and external cost benefit analyses, develop pitch materials and drive negotiations; partner with NDP to launch new benefit

• Partnership management of new partnerships – ensure all contractual commitments are delivered from both Amex and the partner including, but not limited to, reporting, invoicing and marketing

• Benefit management – ensure operational excellence across benefit customer experience, fulfillment and reporting; manage all internal reporting & insights; partner with Card Product and Marketing to ensure to drive benefit awareness and engagement

• Benefit strategy – use strategic findings, customer & competitive research, and Product strategy roadmap to inform renewals and long-term benefit strategies

• External and cross-functional relationship management – build and strengthen relationships with key external partners; develop relationships with critical internal partners including but not limited to Card Product, Consumer Business Development, Analytics, Finance, GMNS, and SP

Qualifications:

• The ideal candidate has experience in both business development and ongoing partner management

• Strong analytical, business & financial skills with ability to develop and evaluate revenue models plus navigate opportunities/pivots through complex negotiations

• Exceptional partner (internal and external) relationship/negotiation/influencing skills and a proven ability to get results through collaboration with internal partners

• Experience in handling complex contracts and commitments with external partners

• Ability to use data to analyze results and identify trends, create presentations that tell a compelling performance story through data and drive informed business decisions

• Ability to build relationships, influence, and partner effectively with cross-functional teams

• Superior verbal and written communication skills to communicate effectively across a variety of audiences and influence business decisions at all levels

Qualifications

Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Job: Technology

Primary Location: US-New York

Schedule Full-time

Req ID: 24010192