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Job Description

This is an opportunity to work supporting a very unique program. The primary responsibility of this role is to provide onsite Tier 2 technical support to 300 network users between the hours of 7 am - 5 pm, a minimum of four days per week onsite; with some remote possible. Additional responsibilities include, and are not limited to, setting up user accounts, imaging workstations, VPN accounts, asset management, research, reporting, records management, and escorting vendors. Taskings will be coordinated directly through the LAB Manager. The work requires a flexible person and willing to adapt to changing mission requirements including potentially standing up a new site nearby.

Required Education, Experience, & Skills

Essential Skills and Requirements:

• 3 years of similar or related experience

• Strong communications skills are essential to success

• Knowledge of Windows Linux, and Mac operating systems

• Experience working with Microsoft Active Directory

• Experience imaging workstations and troubleshooting matters

• Possess professional working proficiency of Microsoft Office tools

• Have good organizational skills and exhibit strong attention to detail

• Be able to support multiple projects in unison

• Maintain flexibility and professionalism

• Able to lift 50lbs

Preferred Education, Experience, & Skills

Desired Skills and Requirements:

• Bachelor s degree in Information Technology or Computer Science

• Familiarity with mobile operating systems (Mac, iOS, and Android)

• Experience with cable management and associated documentation

• IT Infrastructure Library (ITIL) certification

Pay Information

Full-Time Salary Range: $95106 - $161680

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Tier 2 Systems Administrator

111349BR

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