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Job Description

The Associate Director, Business Insights and Analytics, will be responsible for developing and communicating data-driven and actionable insights that drive greater customer and market understanding to inform launch & go-to market strategies and help meet in-line commercial objectives.

These insights will enhance patient and market understanding, inform intervention strategies to help with patient analytics (e.g., Persistence, Adherence, Risk Stratification, etc.), achieve health objectives, and improve patient engagement. They will help create clinical use-cases that drive 'data-driven' decisions and leverage organizational knowledge for patient relevance.

The individual in this role will be an independent contributor as well as lead a team and, together, will act as the Business Insight and Analytics Lead for the US Rare Disease marketing teams. The ideal candidate will lead an insight team consisting of functional teams across market research, data strategy, forecasting, resource effectiveness, measurement, marketing/sales operations, digital analytics, competitive insights and strategy. This person will help scope, design, and deliver well-defined projects and insights; and track value ‘at stake’ and value realized.

The preferred candidate should have intellectual curiosity, entrepreneurial spirit, consultative mindset, strong understanding of healthcare & pharma marketing. The person should be able to identify the data, analytics and research needs to define, enable, and inform commercial strategies of our brand and business leaders. The selected candidate should have a good understanding of US data landscape, commercial analytics capabilities, and technology. This person should have demonstrated the ability to create structure, break down unstructured problem statements into solvable chunks, articulate what needs to be answered through new pieces of research and what needs to be addressed through secondary data driven analytics. The candidate should have Rare Disease expertise/therapeutic area knowledge.

This role will require interfacing and collaborating with many teams. The candidate should demonstrate consistently strong leadership skills. The preferred candidate should have led cross functional teams in their prior roles, demonstrated the ability to develop talent and create a strong team culture that brings the best out of everyone in the team. The person will have a growth mindset and embody a culture of continuous learning. Effective communication skills are essential for a candidate to be successful in this role.

Individuals in this role should have shown the ability to mentor, coach, and lead teams (direct line management and indirect management of individuals with a dotted reporting line). The individual will develop the next generation of leaders within HHDDA (Human Health Digital, Data & Analytics). It is critical for the candidate to create a team culture where team members are focused on ‘things that matter’, empowered to act with urgency, actively innovate and are supported through continuous learning and feedback process. The chosen candidate should be a leader that strongly believes and embraces diversity, equity, and inclusion in the workplace. Individuals with prior experience leading high performing teams is highly desired.

Key Responsibilities:

• Lead and mentor a team of consultants, contractors, data scientists and business analysts (on-shore and off-shore), providing guidance on best practices in data analytics, risk stratification modeling and data visualization

• Translate business needs and priorities to build analytical plans that answer business questions by providing actionable insights. Effectively communicating advanced analytics to stakeholders to inform business decision.

• Analyze data using advanced analytical/statistical techniques across disparate databases/sources (including claims/EMR Data and other sources) to develop insights drive to inform the commercial business strategies.

• Collaborate across HHDDA teams (i.e. data visualization, data solutions, other data scientists, other BIA teams, etc.) to deliver best-in-class solutions to drive data driven insights often acting in consulting capacity.

• Stay current with industry trends and advancements in analytical methodologies to bring new ideas forward that will enhance analytic capabilities of the organization.

• Contribute to innovative experiments, specifically to idea generation, idea incubation and/or experimentation, identifying tangible and measurable criteria

Education:

• A BS (or equivalent) in Data Science, Mathematics, Economics, Computer Science, Statistics, Decision Science, Marketing, Engineering, or Public Health is required.

• MBA, MS or PhD degree is preferred.

Required Knowledge and Skills:

• 5+ years of relevant experience delivering complex analytical projects in the pharmaceutical/biotech/healthcare industry

• Knowledge in mining patient medical claims/EMR data with a strategic mindset and proven record of being able to produce actionable business insights that drive positive commercial results.

• Knowledge in developing both machine learning and descriptive algorithms/modeling using such languages as Python, R studio, SAS, SQL, etc.

• Self-motived, proactive mindset, and ability to work independently

• Effective interpersonal and communication skills

• Strong business acumen, with proven ability to comprehend business processes and commercial strategies in detail and translate these into detailed business standards/questions that power analytics.

• Effective stakeholder management and communication skills, along with the ability to convey appropriately and confidently with colleagues from different backgrounds and seniority levels

• Effective organizational and project management skills to work effectively across organization and manage capability of team of data scientists efficiently and effectively

• Proven data science leveraging advanced statistical methods, Machine Learning/Artificial Intelligence, Natural Language Processing (NLP) modeling and model evaluation is a plus.

Preferred Knowledge and Skills:

• Preferred: Prior hands-on experience working with healthcare data especially in EMR/EHR, Claims Data and various IQVIA data offerings

• Rare Disease therapeutic area expertise

Work location : Upper Gwynedd, PA (role will be hybrid and chosen candidate is expected to be in the office at least 3 days/week).

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

n/a

Required Skills:

Business Analysis, Data Science, Demand Management, Innovation, Requirements Management, Sourcing and Procurement, Stakeholder Relationship Management, Strategic Planning

Preferred Skills:

Job Posting End Date:

03/17/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R339499