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Job Information

MasterCard Senior Technical Project Manager in O'Fallon, Missouri

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Technical Project Manager

This Senior Technical Project Manager position is responsible for managing end-to-end large and/or complex infrastructure Backbone and Data Center projects for Operations (O.N.E- Operations, Network & Employee Digital Experience) division. O.N.E is using Agile methodologies, primarily using a Kanban pull-based system to manage throughput and optimize lead/cycle time. This position can help improve the process along the way through shared learning and identifying opportunities.

Typical O.N.E projects include: On-Soil data center builds, M&A integration efforts, large end of life / tech refresh efforts requiring significant coordination with Internal (within O.N.E)- like NSD, DCE, LBE, DBA, Service delivery ..etc/ External (outside of O.N.E)- Application, Development, Testing, HR, Finance, Sourcing, Legal, A&T, Biz Ops, Corporate Security….etc/ MC Customers/ Vendor Partners- WWT, OBS, Banks, Government entities…etc


• Ensure successful project delivery, which may include: oversight of development and management of overall project plan, schedule & budget adherence, status reporting, escalations, testing, user approval, final corrections, and methodology compliance

• Provides the traditional Project Management support to manage the execution of large infrastructure initiatives

• Completes initial scoping and impact analysis for Infrastructure projects, including facilitating the gathering of requirements documentation via feature decomposition meetings with Operations delivery teams and application teams to discuss under-the-surface needs and translate them into specific infrastructure/system requirements

• Partners with Program Managers, Architects, Engineers, Product Owners, and Scrum Masters to deliver project features and scope including setting priorities and managing blockers and escalations

• Manages risks, blockers, and dependencies, escalates and tracks impediments, and provides senior management level status reports

• Manages the relationship with the project team throughout Operations and Technology at Mastercard.

• May assist with creation and tracking of Remedy tickets (but does not “own” or signoff/approve the tickets in Remedy

• Identifies solutions for less complex, more common requests. May also provide process improvement and ideas for efficiency gains

All About You

• MUST be able to demonstrate successful delivery of large-scale Backbone and/or Data Center Implementation Network infrastructure projects.

• A record of successful delivery of infrastructure projects as an individual, team leader and/or project manager.

• Has knowledge of AGILE/SAFE/Waterfall methodologies

• Problem solver and solution-seeking approach

• Excellent communication skills with the ability to communicate with all levels of management & Stakeholder management

• Ability to build rapport and relationships

• Team player & Leader

• Computing degree or Equivalent Degree with relevant experience

• Strong knowledge of Project management tools – MPP/MS-suite of tools/Confluence/SharePoint/DOMO/ALM

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Requisition ID: R-163175