Marriott Franchised General Manager (Boutique Hotel) in Omaha, Nebraska
Job Number 22005570
Job Category Property Leadership
Location The Farnam Autograph Collection, 1299 Farnam Street, Omaha, Nebraska, United States
Brand Autograph Collection Hotels
Position Type Management
Located Remotely? N
Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.
Additional Information: This hotel is owned and operated by an independent franchisee, Greenwood Hospitality Group. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
The Farnam, Autograph Collection features stylish dining and drinking destinations to enjoy during our guests' stay in downtown Omaha. Guests can indulge in smoked meats with a twist and other rustic specialties for breakfast, lunch, and dinner at Dynamite Woodfire Grill. For hot coffee drinks and deli favorites, Lone Tree Landing is a morning go-to. Or, from noon until evening, Catalyst Urban Lounge the city’s largest outdoor bar and lounge offers small plates and craft cocktails in a dark and intimate atmosphere.
Be a part of leading a team of professionals making memorable moments for our guest, see full job description below and apply today!
Full Time employees receive benefits, which include: Medical, Vision, Dental, Life and AD&D, STD/LTD, Sick/Vacation/Holiday, 401k, travel benefits and MORE!
General Manager (Boutique Hotel) The Farnam, Autograph Collection
1299 Farnam Street, Omaha, NE
125 Rooms, 6k sf meeting space, Dynamite Woodfire Grill, and Catalyst
Overall management responsibility for the operation of the hotel including profitability, guest service, product quality, and overall cleanliness and maintenance of the hotel property. Operation of the hotel will be within the framework of approved 1) annual budget, 2) annual marketing plan, 3) annual capital expenditure plan, 4) annual wage plan, and always within the framework of all Company policies and procedures.
Lead the Executive Committee utilizing a participative style: be readily available and effectively communicate with each member, coordinate the operation of each individual's department and special projects, and assist in identifying problems and solutions. Guide the committee in dealing with the hotel's problems and opportunities in order to best serve the financial interests of the property.
Development of annual operating budget which will serve as an operating plan and define required levels of achievement. Assure achievement of annual budget in revenues, costs and profits through accounting diligence and expenditure controls and proficient accounting practices.
Set written priorities and key objectives for each department head quarterly including action plan and completion date. Follow up to assure successful implementation and follow-through and take corrective action in the event of failure to meet assigned objectives.
Monthly forecasting of operating staff and cost expenditures. Business planning in line with forecasted sales and costs including guidance to department heads.
P & L Statement Critique
Monthly review of financial statement in order to correct problems, assure spending is in line and to plan for future business. Review and approve all expenses in "other expense" categories in all departments. Regularly review all major expenses to assure that monies are wisely expended.
Develop a high level of loyalty to the hotel and to the company in order to reduce turnover and increase employee morale. Communicate, counsel and assist in staff development. Be visible and available to all hourly personnel in accordance with the Company's open door policy. Attend monthly department employee meetings whenever possible.
Conduct performance appraisal and personal development plans for management staff. Identify substandard performance of individual managers and outline improvement action, including taking corrective or disciplinary measures.
Assure level of experience, knowledge and ability to meet job requirements of all hotel management.
Review controls and assure adherence at all times in order to protect the hotel's property/assets.
Wage and Salary Administration
Review all wage and salary increases assuring compliance with wage scales and compensation philosophies as outlined in the Company's management manuals.
Quarterly review of future bookings of room nights and banquet sales, early identification of weak periods, implementing yield management practices.
Quarterly review of pricing including review of cost increases and competitive pricing in room rates, restaurant, lounge and banquet areas. Assure recommendation and implementation of price increases on a timely basis.
Regular personal inspection of guest rooms, public areas, back of house, banquet function set-ups. Assure that written lists are developed of corrective actions required for implementation by housekeeping, maintenance and operating departments.
Through leadership and example, establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel employees. Establish and implement guest service standards for all departments, periodically review, identify problems and corrective actions.
Assure that an on-going program is followed in regular repair and upkeep of the facility, landscape and equipment by developing and implementing a preventive maintenance program.
Development of annual sales and marketing plan. Monitor implementation of marketing plan action steps.
Regular review of sales solicitation activities, room nights productivity and group room rates sold by the sales department. Regularly review individual productivity taking corrective action and guiding as needed. Evaluate market mix and take action in order to best position the hotel for increased business. Involvement in sales solicitation of key accounts by reviewing contracts, meeting with sales department, visit key account contacts in person and by phone.
Food and Beverage Promotion
Monitor the success of F&B promotion programs. Take corrective actions as required. Monitor sales levels in order to take steps to reverse negative sales trends.
Maintain credit policies at Front Office, Sales and Catering. Attend credit meetings and assist in developing action plans, supervise collections of major accounts, review of aging reports and approval of write-offs.
Front Office Management
Regular review of Front Office results in order to maximize room revenue. Identify problem areas and initiate solutions.
Represent the hotel within the local community, positioning the hotel as a good corporate citizen that is involved and supportive of community affairs.
Policies and Procedures
Assure that all Company policies and procedures are fully implemented throughout the hotel.
Must have advanced knowledge in the following areas:
hotel accounting principles
food and beverage operation, catering
hotel maintenance and repair
hotel housekeeping and general cleaning
sales and marketing for rooms, food and beverage
front office procedures
hotel safety and security
Must be able to:
Plan financial strategies, delegate responsibilities to other, direct others at various professional levels, identify and solve problems, prioritize and coordinate multiple projects at one time, evaluate and resolve complex situations, lead the staff of the hotel utilizing a management style of a participative team approach
Must have the ability to:
meet and greet guests and employees
inspect rooms, all public areas and exterior of facility
solicit potential business
use general office equipment, including computers
utilize general office procedures
Post high-school coursework in hotel administration/hospitality industry acquired through accredited college or business school, seminar and workshop attendance. Bachelor’s Degree in Hospitality or Business Management is preferred.
Minimum five years of prior General Manager hospitality experience in a upscale, boutique hotel required.
Marriott Brand experience preferred.
Material and Equipment Used
Basic office equipment and materials
General office, hotel environment
VALUES AND CULTURE
Ambassador should embrace the Greenwood Core Values of:
Integrity in Conduct
Cooperation in Action
Excellence in Performance
Also cultivate and build the Greenwood EFFECT culture to develop and lead their team
Engaged--encourage, identify positive moments
Fun--maintain a healthy and happy workplace
Flexible--adapt and change while maintaining our standards of excellence
Equipped and Empowered--provide the necessary tools and leadership to cause success
Community--caring about our work, our colleagues and our ambassadors
Trust--foster high levels of trust within the department
This company is an equal opportunity employer.
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