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Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Technical Professional Services Advisor

What does a successful Senior Technical Professional Services Advisor do at Fiserv?

You will provide expert business and technical consultation based on your in-depth understanding of Fiserv products, services, systems, and clients in the financial services domain. You will work with senior management to define and develop technology strategy and process improvements. You will influence other Fiserv departments to generate and offer appropriate solutions.

What you will do:

• Engage with new clients to create a credit processing solution that includes all the products and services required to meet their business objectives

• Lead and document the Conversion Discovery Process, identifying and developing solutions to cover gaps in large client conversions

• Provide client consultation for Fiserv products, services, and system features

• Consult with senior IT management and clients on the design of complex systems and projects

• Consult with client and Fiserv executive leadership on platform and system solutions and business impact through the utilization of existing business systems applications

• Provide support to the Fiserv Sales and Client Relationship organizations

• Consult and negotiate with clients to achieve favorable outcomes for Fiserv and our clients

• Gather client requirements for software development that will support the client implementation and conversion

What you will need to have:

• 8+ years of IT experience

• 5+ years of experience in Microsoft Windows, COBOL, Mainframe applications, IBM JCL, and TSO/TPX

• 5+ years of experience delivering on architecture and technology needs based on business priorities, strategies, goals, and economic viability

• 5+ years of analytical experience within both strategic and detailed forums

• 5+ years of experience in a client-facing role and stakeholder management

• Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience

What would be great to have:

• 5+ years of conversion experience

• Understanding of the issuing industry and associated products

• Highly developed analytical and problem-solving skills and meticulous attention to detail, including the ability to analyze data from different platforms to integrate the data into a Fiserv platform

• Experience with Fiserv platforms

• Night and weekend shifts may be required during implementation and conversion projects

#LI-IH1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.